Friendly front staff, but so so everything else

Rating Details

Service being reviewed:

Skyway Pet Hospital
Reviews: 3 | Posted: 1 year ago | Avg Rating: 3.7

Supporting Shelter: BUTTE HUMANE SOCIETY

Pros: good front staff

Cons: never saw the vet, double charged, bad kennel incident

When I first adopted my dog I took him here because when you adopt an animal from the shelter where I got him the pet gets there first exam free and this vet was on the free exam list.
The front staff was great whenever I took Barkley and Barkley liked visiting with the ladies. He was always a gentlemen, until he got to the back room. He was always scared for some reason (he's never scared at our new vet). I never remember seeing an actual vet. When we got bills we got double charged for things and when we had to go in for the same exact procedure as the last time we came in, the billing was different. The office visit was also more expensive.
Then there's the bad kenneling incident. I had to leave Barkley overnight and a trauma dog came in and they put that dog right next to my poor dog. Well my dog could smell the other dog all bloody and he just went nuts and the staff said they had to sedate him. I couldn't believe they put a trauma dog next to a boarding kennel!!!
I decided to find someplace cheaper and where EVERYONE was friendly and my dog wouldn't be scared.

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