Banfield the Pet Hospital

Rating: 

Rating: 2.0

Average rating from 1 reviews.

(2.0 out of 5, based on 1 review)

8657 VILLA LA JOLLA DRIVELA JOLLA, CA 92037
(858)558-1699

2248 miles away
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Reader's Reviews (1)
Jenifer T.
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Rating: 2

Great location, poor customer service

posted 5 years ago

I had a less than favorable experience w/Banfield. We were customers for almost 5 years (it was very close to our house) and over those 5 years, the personal service deteriorated substantially. Dr. S did not make eye contact when he came into the exam room, was very short w/us, always seemed rush, and pushed services and tests we felt were unnecessary. We always left feeling like we had been way overcharged. The vet techs were very friendly--the only upside of our visits.

Pros: open saturdays, walk-ins allowed

Cons: rude vet, expensive

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