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Rolling Hills Veterinary Hospital

Rating: 

Rating: 4.8

Average rating from 29 reviews.

(4.8 out of 5, based on 29 reviews)

210 SOUTH KEENE STREETCOLUMBIA, MO 65201
(573)449-3791

795 miles away
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Reader's Reviews (29)
Gtfg
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Rating: 1

Bad experience

posted 5 years ago

I'm writing this review because this veterinary hospital really rubbed me the wrong way. I've been a vet tech for 5 years and I only took my roommate's cat here because she is out of town and this is her usual vet. I dropped off a fecal sample that was positive for tapeworms (they're not easy to miss-- squirming rice shaped buggers) and expected a call with a prescription dewormer. However, they called me back saying the fecal was negative. At this point I thought perhaps they were right, and maybe I would just keep an eye on the cat's stool-- maybe it had run it's course. Well, about two weeks later the cat pooped outside the litterbox and there they were again. I immediately put the sample in a ziploc and took it up to the vet. I explained to them the situation and they took it back to analyze. A few minutes later they came back saying there were no tapeworms to be found, and that I was probably just mistaking the worms for cat litter. Then one of the girls jumped in saying "I searched through the sample and I didn't see anything. Tapeworms are like, long..."
Anyone who has dealt with tapeworms before understands that they shed in segments. They said they would give me the dewormer just in case. I explained to them I knew what I saw, and I wish they would just bring the sample back out and I could show them the worms. After checking out (and being charged for 2 fecal flotations) another employee said sarcastically to me "good luck with that..." I could not be more DISAPPOINTED with the rude attitude of the staff, who had no problems INSULTING my intelligence. Perhaps the veterinarian was in the back working miracles, and I just caught an employee or two on a bad day, but I thought everyone should know this story.
I'd also like to point out this was the buttonwood location.

Pros: none

Cons: rude people, expensive

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Magicsuks
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Rating: 5

The best vet in Columbia

posted 5 years ago

I cannot say enough about Dr. Rose and his staff. He has the patience of a saint with my two little monsters and he is extremely knowledgable. There have been times where we have had serious things going on with our boys and Dr. Rose is always willing to stay late or come in on his day off to take care of them. He is very serious, and dedicated to his profession. It is obvious that he cares very much for his patients and will help in any way that he can.

Pros: Patience and knowledge

Cons: Nothing!

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