Vca Aurora Animal Hospital


Rating: 3.8

Average rating from 5 reviews.

(3.8 out of 5, based on 5 reviews)


619 miles away
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Reader's Reviews (5)
Rating: 4

Our Miracle Husky

posted 6 years ago

Last year our Husky had to go there after her lung meds werent working. We took her to our regular vet and after a quick check they referred us to VCA Aurora. Dancers lungs had collapsed. After further diagnoses she had deterioration of some of her lung, so they had to remove a part of her left side of her lung and some of her right lobe. Our poor baby was in there for 6 long days, and WOW expensive. Its hard to put $$ on your pets life but everything happened so fast. We got one set of numbers then we had to do surgery and there was mis-communication on there was the original quote plus the addition cost. We asked them what it would be total (or at least the closest they could) well that was 1/2 of what the bill really was. Just make sure you know your numbers and have them explain everything. It was tough for us, since a lot of this was done via phone and fax.(and our minds were going a mile a minute knowing she was sick) We would definitely use them again if we needed. They are super busy so when you go to get your precious one, you may be there a little while, we were there an hour an half before we got to take her home. But thanks to everyone that worked there, Dancer is doing well. She has her days of being slow, but there are those days she runs her laps too many times in our eyes. Its a degenerative condition so we are just blessed for everyday we have with her, because next time her lung collapses she may not make it, due to the disease and lack of lung capacity . Whenever we did call, they would talk to us, not just the Vet Techs, we talked to the Doctors. We did stay within their calling hours but they always told us, dont worry call whenever. They talked to us in lamines terms even though we both have some medical background to understand what they are talking about. Very thorough, and when we did the initial visit nothing was rushed and they took her when we were ready. A+

Pros: Very willling to talk to you anytime

Cons: slow at check out and a few problems in communicating $$

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Dawn R.
Rating: 1

Don't go to VCA Shorewood

posted 7 years ago

I took Tripper Boy to get his shots and have them look at a big bump on his side. She barely looked at it and said it was an ingrown hair. I brought him back a month later because it doubled in size. It wasn't an ingrown hair, it's a mast cell tumor.

Pros: My Dog got a treat

Cons: They "missed" a tumor

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