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Veterinary Medical Referral Service Limited


Rating: 3.5

Average rating from 2 reviews.

(3.5 out of 5, based on 2 reviews)


646 miles away
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Reader's Reviews (2)
Rating: 3

Sad Outcome

posted 5 years ago

I brought my one year old Canada lynx Juneau in there for an MRI back in November 2010. He was experiencing dizziness and had been walking unsteadily for many months. No vet could figure out what was going on despite thousands of dollars worth of tests. The staff at VSC LOVED Juneau him and gave him a lot of attention. They were extremely sweet to me. However, the MRI tech had called off that day and I had to wait well over an hour for her replacement to come in. I was so upset, as I'd already traveled an hour and a half to get there from the south side during rush hour in construction. After the test was performed, Dr. Girard (neurologist) spent a fair amount of time going over the results with me, which were normal. She answered all of my questions and didn't rush me. She suggested a spinal tap, but also said it may not yield any more information. I felt as though she was NOT trying to get more money from me, as I asked her if she would do it if this was her cat. She said she probably wouldn't, because it likely wouldn't change the course of the outcome or treatment. I decided to do it anyway. It was normal. She was at a loss. However, she spent a lot of time talking with my vet several times over the course of the next week as he came up with questions and suggestions. She was open to ideas and different treatments. Dr. Girard and my vet suggested that it might be the result of a virus. I figured this might be something permanent and that he may have to live with this for the rest of his life. He'd had it for almost a year.

Juneau died a couple of weeks ago suddenly. His necropsy results just came back. It was astonishing. He had HYPOthyroidism, which is something cats just don't get. Dogs get it. Cats get HYPERthyroidism and it shows up when they're 7-8 years old. It's so rare that the U of I has only seen it in cats a handful of times. It's congenital. I am so sad. Thousands and thousands of dollars later, we have our answer. Kim

Pros: Great Staff

Cons: Costly

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Dora  B.
Rating: 4

The Mayo Clinic for animals in this area.

posted 7 years ago

I brought my cat here for a consultation on his very rare cancer, after a referral from my regular vet. It's like going to a hospital for people. Very large, very sleek, very impressive. But the attitude of both the veterinary oncologist I consulted and the other staff too were as cold, as hurried, and as impersonal as at a hospital for people on a bad day. Then they wanted to do some tests that my regular vet was capable of doing, but they would charge me three times as much. I'm sure that if they had been able to help my cat I would have had a better impression, and it's not their fault that they weren't able to help him. But the staff I dealt with could really improve on their bedside manner. While waiting (the waiting area resembles a large and elegant resort hotel lobby), I chatted with some of the other pet owners, most of whom were regulars there, and they were all very enthusiastic about the extraordinary level of care and expertise at the place. So if your beloved pet has some rare condition and needs a veterinary specialist, and if you have a lot of money, this is the place to go in this area (northern Chicago suburbs). You do need a referral from your regular vet. However, my experience there left me impressed, but unenthusiastic.

Pros: Veterinary specialists.

Cons: Very, very expensive.

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