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Average rating from 4 reviews.
Average rating from 1 reviews.
Chris Bessent DVM
W339N8120 Townline RdOconomowoc, WI 53064
5546 miles away
Reader's Reviews (4)
posted 2 years ago
I couldn't disagree more with "bormal".Dr Chris has been my vet for many years helping me save many of my dogs and horses from disabling problems that other vets were unable to help with.
If you had a problem remembering your appointment, I am sure she would have gotten back to you in a timely manner, which might not have been fast enough for you. I would ask you to consider that she is a one person practice , and unable to jump on the phone when she is in the middle of treating others, which by the way I appreciate her focus on my animals when I'm there..It sounds as if you were a bit impatient calling several times and threatening to cancel if you didn't get a call back. I would hope you understand that an answering service does their job in passing messages along.If you were rude and impatient with them, that is how they would impart the message.Also according to your post,.. you had entrusted your animals to her care,...and had received good enough results to continue . Sounds to me that you were the rude one here and got what you deserved.
Pros: eastern and western medicine,..plus herbs, very resourceful
Cons: 1 person practice
3 of 7 people found this review helpful.
Bad Customer Service
posted 2 years ago
Over a month and half ago I called her to get our 10 yr old Doberman in for an exam as he was diagnosed with onset DM, she told me at the time she treated it with Chiro adjustments & accupuncture so that was great, well our appt was last week Wed Sept 28, her answering service called that day to say she was suffering from a migraine and was cancelling all appts for the day and if she did not call me back to reschedule in a couple of days I should call, WTH what if my dog was dying? I gave her the benefit of the doubt and waited until yesterday Oct 3 for a callback and nothing so I called, got her answering service and they told me she would call give her a reminder msg to call me as of today I am still waiting---I did some research last night and found another vet in our area who practices the same thing sent her an email and she already responded.....Dr Bessent has lost our business already before it even started, must be tough to think your God! If I could give a no star rating I would......
Pros: Never got far enough to find out
Cons: Took too long for appt, bad at call backs
3 of 6 people found this review helpful.