Healthy Pets of Rome

Rating: 

Rating: 3.6

Average rating from 9 reviews.

(3.6 out of 5, based on 9 reviews)

2194 HILLIARD ROME ROADHILLIARD, OH 43026
(614)777-2018

309 miles away
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Reader's Reviews (9)
TakeCareOfMyPet
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Rating: 1

Disappointing

posted 3 years ago

I was quite disappointed with this place. I had been taking my pets to Plain City from Hilliard for several years and thought a closer location would be worth it. Unfortunately it was not. I gave them a try with my two dogs a few times to give it fair shot, but they lacked the family connection with me. All of my experiences were a long wait and a brief visit and a pricey charge for services rendered. One more notable experience was when I brought my dog to have his eye check because it had some goop and a possible infection. I had an appointment yet I waited nearly an hour to get to the exam room where I waited another 15 minutes before I was informed that the doctor would be in shortly. When the doctor cam in another 15 minutes later (1.5 hours now) she took a look at his eyes and used a tool to gauge pressure (I think she mentioned it was measuring pressure) on the eyeballs. When she was done she left. The time she spent with me was less than 3 minutes. About a minute to ask what my pet was there for and 2 minutes to use the tool. To much disappointment, I never saw her again after she left. I was visited by a tech 10 minutes later to tell me I owe nearly $200, 100 of which was for the hand held tool that took two minutes to use. The actual contact on each eye was only about 5-10 seconds a piece (It took her longer to get it out of the cabinet and put it away). I was charged for the office visit and antibiotics. This was a few years ago so I don’t remember what the office visit portion was out of the final 100. At any rate, I had at least expected to have a conversation with the doctor. To not even be considerate enough to tell me what she found, I was quite insulted. My reaction to the tech was immediate surprise and a question on how they can charge $100 for a 20 second procedure. That was the final straw. I never took either one of my pets there again. They seem to be just all about making the money. For $200, my two pets get an office visit, all their shots, and a full exam at me original vet. It was worth the 30 minute drive for the appointments.

Pros: Close by

Cons: Expensive, Lack of Connection

1 of 1 people found this review helpful.

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Linda S.
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Rating: 5

Healthy Pets a great place.

posted 6 years ago

The vets are knowledgable and the staff is friendly and caring.

Pros: Convenient location & extended hours

Cons: I can't think of anything negative to say about this office.

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