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Banfield Pet Hostpital


Rating: 1.0

Average rating from 1 reviews.

(1.0 out of 5, based on 1 review)

NE Capital CircleTallahassee, FL 32309

1103 miles away
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Reader's Reviews (1)
Dustin C.
Rating: 1

All they want is money!

posted 8 years ago

I started taking my dog to the Banfield Pet Hospital that is located in our Petsmart because it was convenient and with their plan it was affordable for me to get everything done to my dog without a large upfront out of pocket expense.

The first year of went by really without any hookups. My dog was healthy and I just visited for the my regular checkups. The staff was always unattentive but when you have a group of apathetic young individuals just making minimum wage at a large corp. what can you expect.

The staff changes constantly and so do the Dr's so don't expect to get to know anybody or to have them see your dog the next time you come in.

When my dog went in for his 1 year vaccinations he had a moderate allergic reaction. I took my dog back and they kept him for a few hours and gave him some medications to get everything under control. I returned to pick up my dog and waited in line 20 minutes. Two customers that walked in after me were assisted before I was acknowledge. It was ridiculous. The staff was carrying on conversations amongst them selves and had no concern for the fact that my dog had had a serious allergic reaction.

A few months ago my dog started having a serious skin condition that left him with a rash all over and itching constantly. I took my dog to the vet she looked at him for 5 seconds and left the room. The little nurse came in and explained they wanted to do $100 worth or tests to see what it was. They didn't really have any idea of what it could be but this was our first stop. There was no explanation or anything just you need to give us this money for us to take care of your dog. I was outraged.

These are brief and too short explanations of instances that happened while my baby was a patient at Banfield! BE WARNED! THIS IS A HORRIBLE PLACE WITH HORRIBLE CUSTOMER SERVICE! EXPECT TO PAY LOTS OF MONEY WITH LITTLE CARE!

P.S. Please don't think that I am just cheap. I have since taken my dog to a local vet that specializes in skin disorders. My dog was cleared in one week and I spent over $200. This is not a money issue but a service issue!

Pros: With their plan things are more affordable

Cons: Horrible Service, Dr. Doesn't Speak, Immature Staff

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