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(3.8 out of 5, based on 5 reviews)

Rt 3Watertown, NY 13601

350 miles away
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Reader's Reviews (5)
Mocachina
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Rating: 1

What fakes

posted 4 years ago

I worked there for about 3 years and it is a very clean place, and all the staff are very very good with the pets that come in for appts and boarding. However behind the scenes the head vet and one of the owners of the place stands over the kennel staffs shoulders like we don't know how to vacuum, mop or feed and walk animals. Yea I understand they all had more schooling or whatever so they could do better at their job but in a hospital setting for animals or humans it's much easier to want to come to work and get stuff done smoothly when people work together not talk down to us. They are very fake, there's only one doctor that didn't seem to think she was better then anyone, and none of the techs acted better then kennel staff either. I did love working there but it was so much easier to want to be there once the vets left for the day and we didn't have to worry bout making a mistake. I miss most of the staff and all the boarders, and if you work there and then either quit or get fired you better have already written down your start and end dates cuz its to much work for the bitch office manager to look them up for you, i was told she would call me back w/ my info a week ago they said she was in a meeting yet I heard her in the background talking to a client and she still hasn't called me back...

Pros: Very Clean, and good with the pets

Cons: Treat eachother like crap

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KatLin
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Rating: 5

I wouldn't go anywhere else

posted 5 years ago

I have been taking my pets to these wonderfull people for about 17 years or so. It was shortly after they first opened I believe. My animals love the staff and Dr's and techs. When one of my boys had parvo one of the Doc's own dogs was the blood doner dog. They saved his life actually 3 times. (he was a handfull). I see the same vet for all my animals there they dont pass ya around unless they have to if the pet cant wait or something. Everyone there takes there time with you and your pet no matter what you may need. I've had to have 3 put down over the years from age. They made it as calm and comfortible for my boys as they could. The Dr's are so connected that they teard up too. They also sent beautiful sympathy cards after that included a personal note. I could rave about these people all day but I wont ;)

Pros: alote of labs can be done in house, clean, take there time with you

Cons: rt. 3 is geting very complex and alote of trafic to get through

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