Similar Services Nearby:
PETSMART
Rating: 3.0

Average rating from 2 reviews.

PETSMART
Rating: 3.0

Average rating from 2 reviews.

PETSMART

Rating: 

Rating: 3.0

Average rating from 2 reviews.

(3.0 out of 5, based on 2 reviews)

2440 E CHARLESTON RDMountain View, CA 94043
650-968-1034

1203 miles away
Driving Directions

Photos
add photo
add review
Reader's Reviews (2)
Sam20
Flag
Rating: 3

Clean Store, So-So Staff

posted 6 years ago

I have shopped at this store for my dogs and my mom's cats. The store itself is in great condition. It is a newer location. The shelves always seem to be well-stocked. However, the customer service is not great. I usually have to look around quite a bit to get some help. On a few occasions I asked the cashier to call for customer service and ended up waiting for 10+ minutes for some help (store was not busy). On one of those days I happened to be waiting near the manager's office and I saw four employees sitting in there laughing and talking to each other. They are usually not able to answer in-depth questions about products (at least no one I have encountered).

Pros: Clean and well-stocked

Cons: Customer service is lackluster

0 of 0 people found this review helpful.

Did you?

|

You might also enjoy:

Want to review a service, but not finding it? Just add it and review it!

Advertisement

Advertisement