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Pets West

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Rating: 3.0

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(3.0 out of 5, based on 2 reviews)

102 Bearcat Road Aledo, TX 76008
817-441-6881

1207 miles away
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Reader's Reviews (2)
MarketingDegree
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Rating: 1

Rude

posted 3 years ago

The owner is rude. His wife who teaches the conformation classes is the worst. They lack any customer service skills! I took my dog handler there to become better informed. The teacher, if you can call her that, enjoyed humiliating students. After watching for 30 minutes, I chose to pull my handler from the class and leave. Not before deciding to complain to the owner who was sitting in front of the store. Instead of investigating the class. He decides to tell me that I was too sensitive. He most likely was projecting, since at that time I found out the instructor was his wife. I was just watching the class, and was appalled. If I had been taking the class I wouldn't have been there 10 minutes. Not because I am too sensitive, but because I will not tolerate verbal abuse.

Pros: met nice students

Cons: Lack customer service skills

1 of 2 people found this review helpful.

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Recent Reviews For Services Near 76008
Rating: 5

Pets West

October 19, 2008 | By Linda G.

I went to Pets West because I was looking for a specific hard-to-find product. They were the only ones that carried it locally. It was a lilltle out of my range distance-wise, but worth the trip. S… more ›