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PETCO Rogers


Rating: 2.5

Average rating from 2 reviews.

(2.5 out of 5, based on 2 reviews)


406 miles away
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Reader's Reviews (2)
Rating: 1

Horrible Manager

posted 3 years ago

I have been in this store many of times and the cleanliness within the bird areas were horrible. On my most recent visit, I mentioned to the store manager, Kim, that I believed the bird cages were not as clean as they should be and that they are this way in every visit I have had. Upon hearing my complaint, Kim immediately became defensive and told me that the bird cage cleanings were done when she felt needed. I questioned how often this occurred and was told it was not of my concern. After hearing this, I walked away from the conversation as I knew from a previous complaint, in which I had called the store and spoken to Kim about, that this would not be taken care of. Personally, I own 2 birds and know how clean a bird cage should be if it is cleaned once a week, as advised. I feel that the bird cages are only being spot cleaned on a regular basis and not being deep cleaned often, if at all.

During the same visit, I became deeply upset by another incident that happened. While I was shopping in the store, I over heard Kim tell an associate she would not be allowing her additional breaks throughout the day to use the bathroom because she was taking too many as it was. This would not have been a problem, I feel, if the associate she was telling this to wasn't obviously far along in pregnancy. In addition to telling this to the pregnant associate, she also told this to another associate saying that it would have been better if the pregnant associate would not have gotten pregnant to begin with. This comment and Kim's previous comment towards the pregnant associate are uncalled for and anyone holding the power of a store manager should not be caught conducting themselves in such manner.

I have written to the corporate offices regarding my situation and, as they have done previously, my concerns were swept under the rug and I doubt anything will be done to change to awful management this store receives under the management of Kim, the store's general manager.

Pros: None

Cons: Manager is the worst person!

1 of 2 people found this review helpful.

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Rating: 4

Better than Fayetteville

posted 7 years ago

The store has always been clean and well stocked when I've visited. I typically do end up buying something, although it might not be what I'd originally wanted...their selection is mediocre at best. However, they are much, much better than the Fayetteville location in every way.

Pros: location

Cons: selection is mediocre

1 of 1 people found this review helpful.

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