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Campbell LaneBowling Green, Ky 42101
760 miles away
Reader's Reviews (10)
posted 3 years ago
My sis bought a pup from them on a Monday and had to rush her for emergency vet care on Saturday. The results: a severe case of Parvo. The pup was in hospital for a week and is ok now. When sis went to discuss this with the store, they balked and refused to pay the vet bill, even though my sis hadn't had the dog for a week. My question: did they notify the people that bought the litter mate? Did they bleach out their kennels to avoid other pups from getting sick? Did they notify the breeder? Once they sell a pup or cat, they wash their hands of it. Eventually, after much persistance, they grudgingly agreed to pay half the vet bill. Since this happened, know of at least two other pups they sold that had parvo, one died (no compensation to the customer from the store) and one that survived. The one that survived was returned to the store and was given full refund (I'm sure after being threatened with a law suit.) My recommendation? Go to the shelter or a respectable breeder. Never by an animal from this place. I, personally, will never step into the store again.
Cons: Customer Service
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