Similar Services Nearby:
All Pet Discounters
Rating: 3.5

Average rating from 4 reviews.

Dogstuff
Rating: 1.0

Average rating from 1 reviews.

Dogstuff

Rating: 

Rating: 1.0

Average rating from 1 reviews.

(1.0 out of 5, based on 1 review)

564 N BIRDNECK RDVIRGINIA BEACH, VA 23451
757-428-2255

1315 miles away
Driving Directions

Photos
add photo
add review
Reader's Reviews (1)
Theresa51
Flag
Rating: 1

Shockingly rude owner

posted 2 years ago

I was a devoted and frequent customer of Doggstuff on Birdneck Road in Va Beach ever since I got my dog two years ago. That changed on March 16, 2012. I was in the store buying my usual dog supplies and Cheryl, the owner, was ringing up my purchases. I asked her about some dog scarves that were in a basket on the floor, some of which appeared to be marked down or on sale. I asked Cheryl about a discount and she said there wasn't one. I showed her two scarves that were exactly alike but marked differently and asked her if she could make them both the same lower price and she said no. She ended up grabbing the scarves right out of my hand in a very aggressive manner and stating I could not buy them. I was shocked and felt like I had been assaulted. This woman's behavior was nothing short of an attack on me and I was so shocked into speechlessness that I just left without making my other purchases. In hindsight, if I had the presence of mind, I would have told her she was way out of line and she just lost a very good customer. I will never do business with this store again. Obviously Cheryl believes she can treat her customers with disrespect and worse! Maybe she thinks she has all the business she needs. I can assure you, she lost me as a customer. No one should be able to treat a person like she treated me. I think current and future customers should beware before they choose to do business with this woman. I strongly recommend against doing business with this store. I am a staunch supporter of small independent businesses but not this one anymore.

Pros: None

Cons: Poor customer service

0 of 0 people found this review helpful.

Did you?

|

You might also enjoy:

Want to review a service, but not finding it? Just add it and review it!

Advertisement

Advertisement

Recent Reviews For Services Near 23451

March 11, 2009 | By Mary

Hope for Life is a wonderful organization. Their facility is a pleasure to visit. The Hope Center has individualized rooms for the mama cats & kittens. Dogs and cats that get along are allowed fre… more ›

Rating: 5

SOSharpei Inc.

March 5, 2009 | By Shannalee80

What a great rescue! Shar Peis can be a difficult breed to own and they do a great job of educating a prospective adopter.

Rating: 5

SOSharpei Inc.

February 27, 2009 | By Mary

I have worked with SOSharpei on several dog rescues. You could not ask for a better advocate for the dogs. They search for lost dogs, transport dogs to rescues or foster homes. They find great adoptiv… more ›