Rating: 4.4

Average rating from 7 reviews.

(4.4 out of 5, based on 7 reviews)


1229 miles away
Driving Directions

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Reader's Reviews (7)
Gloria B.
Rating: 5

Nice store

posted 6 years ago

I do like this pet store-they have decent sale prices especially on wild bird food. Their after Christmas clearance sale was wonderful! Staff was friendly-but they need more help at busy times. I had to wait in a rather long line

Pros: Easy access

Cons: long lines

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Jody S.
Rating: 2

Better Management & Customer Service Needed!

posted 7 years ago

I called on Sunday at 6pm and asked how late they were open as they were the only store listed that had puppy paw protectors. The woman on the phone responded that they were open till 9pm. I repeate 9pm? "Yes, maam" I asked if they had the paw protectors in stock because I was traveling 30 min away to get them. Another "Yes, maam" I got there 30 min later, got my puppy out of the car and the manager who was parked in front of the store shouted "Maam we closed 15 minutes ago." I asked how that was possible when I JUST CALLED and they said they were open till 9pm. She shrugged her shoulders and got in her car.....obviously not her concern that I wasted time & super expensive gas!

I won't be going back to Petco. PetSmart is cleaner, bigger and cheaper anyway.

Pros: They're convenient to Route 30

Cons: Poor management, poor customer service

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Recent Reviews For Services Near 17404
Rating: 5


February 7, 2009 | By Automonkey08

I stopped in this store on my way home to get some cat food. The staff was very friendly and pointed me in the right direction. They had a great selection of food and alot of toys and other items th… more ›

Rating: 5


January 18, 2009 | By Rwolfe88

I stopped in to get a collar and toys for my kitten thor. They had a great selection and were able to help me with some questions I had.

Rating: 5


June 12, 2008 | By Jody S.

The staff is always friendly and willing to help you. It's always clean and everything I need is always in stock. I LOVE that they have pets from rescues in the back! Great place!