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Average rating from 7 reviews.
905 LOUCKS ROADYORK, PA 17404
1229 miles away
Reader's Reviews (7)
posted 6 years ago
I do like this pet store-they have decent sale prices especially on wild bird food. Their after Christmas clearance sale was wonderful! Staff was friendly-but they need more help at busy times. I had to wait in a rather long line
Pros: Easy access
Cons: long lines
0 of 0 people found this review helpful.
Better Management & Customer Service Needed!
posted 7 years ago
I called on Sunday at 6pm and asked how late they were open as they were the only store listed that had puppy paw protectors. The woman on the phone responded that they were open till 9pm. I repeate 9pm? "Yes, maam" I asked if they had the paw protectors in stock because I was traveling 30 min away to get them. Another "Yes, maam" I got there 30 min later, got my puppy out of the car and the manager who was parked in front of the store shouted "Maam we closed 15 minutes ago." I asked how that was possible when I JUST CALLED and they said they were open till 9pm. She shrugged her shoulders and got in her car.....obviously not her concern that I wasted time & super expensive gas!
I won't be going back to Petco. PetSmart is cleaner, bigger and cheaper anyway.
Pros: They're convenient to Route 30
Cons: Poor management, poor customer service
0 of 1 people found this review helpful.
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Recent Reviews For Services Near 17404
February 7, 2009 | By Automonkey08
I stopped in this store on my way home to get some cat food. The staff was very friendly and pointed me in the right direction. They had a great selection of food and alot of toys and other items th… more ›
January 18, 2009 | By Rwolfe88