Review Details
The Colorado Humane Society has been around for 125 years and surely has done much good in that time. Under the present director, though, it's received a terrible reputation.
My information comes from four sources: a handful of people I know who have volunteered there or who otherwise know the people involved; an investigation by a local TV station; my own visits when looking for adoptable dogs; and two dogs adopted from CHS that have lived with me.
On the one hand, the people with inside information - and the news report - say this is truly a horrible operation. On the other hand, I can't condemn CHS from personal experience.
The dog kennels that are open to the public have been adequately clean when I've visited. They're cramped, though, and so is the shelter office. It's a little difficult to do adoption paperwork or talk with staff.
I think I've seen volunteers walking dogs every time I've driven by. (And it's along a route I used to travel quite a bit.) There are obviously people there who care for the animals. Or there were - the recent press has to have been demoralizing. And I've heard of paid staff quitting, as well.
I fostered one dog who had been adopted from CHS as a puppy, but who was four years old when I knew him. He had some separation-anxiety sorts of issues, but I don't know that they were definitely caused by something before he was adopted. Knowing his breeds and how he behaved in my home and the next home he went to, I'd say his behavior was within fairly typical guidelines.
I cared for another CHS puppy from age 8 weeks until 10 months, first while she lived with the person who adopted her, and then here in my home.
(In fact, she was with me at the same time as the other foster, and they were wonderful and hilarious playing together!)
This puppy's health was perfect the entire 8 months that I knew her. She went straight from CHS to my vet for a checkup, and he saw her routinely after that.
However, I have heard negative things about CHS and puppies. One former volunteer told me that CHS travels around the region gathering up litters of puppies. This sounds neutral or even positive, but....
Allegedly, the puppies are transported in a way that isn't humane, and there's a high death rate while they're on the road. Of course litters that they pick up may already be sick, but my informant says that many of the deaths are due to the conditions of transportation.
Also, it's been pointed out that CHS' motives for putting so much effort into puppies may not be very good. Many adoptors only want pups, and so the youngest dogs spend the least time in a shelter.
Retail businesses try for high turnover like this. Every store has a limit to their floor space, so selling items quickly, then restocking, then selling quickly again is key to higher profits.
Well ... CHS does charge for adoptions. They don't have adoption information online now, but shelters commonly charge more for puppies because they're more desirable. So does CHS focus on puppies as a way to get more income?
There is one thing I do know for sure even though their website is pretty useless right now. Until recently there was a page claiming that CHS had a four-star rating from Charity Navigator, which evaluates the financial health of non-profit organizations. (Oddly, four stars is Charity Navigator's highest rating.)
But CHS has had a three-star rating for the last couple of years. When this was pointed out, during the time when the shelter was getting so much bad publicity from the TV reports, that page disappeared from the website.
The Colorado Humane Society is a deeply troubled organization right now. There have been allegations of financial malfeasance as well as the horror stories leaked by volunteers and the media, and the sudden loss of many volunteer and paid personnel.
Things could be put right again, but the overall mess will take lots of clean-up.
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