Sincere Staff

Rating Details

Service being reviewed:

Potsdam Humane Society
Reviews: 265 | Posted: 1 year ago | Avg Rating: 4.7

Supporting Shelter: Potsdam Humane Society

Supporting Rescue: Potsdam Humane Sociey

Pros: very clean ,genuin concern for the animals

Cons: paperwork

We have adopted two family members from the Potsdam Shelter,a wonder dog named Molly,and our lovable kitty named Ms Roo.Our Molly had been at the shelter for most of her life when we found her.She had been adopted several times but returned to the shelter.I am still at a loss as to why anyone would return such a wonderful dog .When we visited the shelter we were allowed to spend as much time with Molly as we wanted.We were told we could use a quiet room they had and to take our time.We were given a brief history on Molly and advised of her likes (biscuits-yum!) and dislikes. It was a busy day but we were not rushed in any way.When we decided Molly was coming home with us the staff provided the paperwork and information regarding Molly's returns.We were treated with respect despite how busy they were.

My only disappointment with the shelter was paperwork which should have been provided to us wasn't .We discovered the reasons why Molly was returned so many times on our own not from the shelter staff.Molly was trained to do her business inside on a doggy pad and she is allergic to everything a dog can be allergic to.It would be easier to list what she isn't allergic to! Not that it would have changed our choice of this wonderful dog but if we had known ahead of time it could have saved us all the expense of finding out on our own,and spared Molly the discomfort .(The staff may not have known)

All in all the Potsdam Shelter takes great care of the animals ,is clean,and the staff sincere.

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