Rude Staff
Service being reviewed:
Potsdam Humane Society
Reviews: 265 |
Posted: 8 months ago |
Avg Rating: 4.7
Supporting Shelter: Potsdam Humane Society
Pros: --
Cons: --
Here is a suggestion...get some lessons in customer service. My friend and I went to the shelter a while back because she was looking for a dog. Apparently the shelter hates college students (which is ironic because they are one of their biggest supporters) because upon walking in we were COMPLETELY ignored. When we asked about taking a look at the dogs they all but rolled their eyes at us and pointed us to the back. We went back and checked out the dogs and then returned to the front desk and expressed interest in one. We asked if it would be possible to take the dog outside and get to know him and the woman said "I'm sorry, only shelter staff are allowed to walk the dogs." Oh, ok... We told the woman that we were actually interested in adopting the dog and she goes "Uh, are you in college?" SERIOUSLY?!? Here we are, responsible, caring, compasionate, and perfectly capable young women with steady income and house and they people had the nerve to turn us away because we are students???? You all know the statistics...hundreds of thousands of dogs are put to sleep every year because no one wants them and shelters are TURNING PEOPLE AWAY for NO reason. I was absolutely furious. I AM absolutely furious. I was felt belittled and incredibly insulted. Well guess what PHS...I am a college student and I have a dog that was rescued off the streets when she was a puppy. I also *gasp* live in a sorority house. Despite all of this, my dog is treated like gold and lives like a queen. And, when she started having seizures I even took her to the vet! I got her medicine and I give it to her every day! Turns out I am not completely incapable of caring for a dog. Sometimes I wonder where the dog that my friend was interested in ended up...probably with some local scum bag living at the end of a chain.
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by liagnosnibor
8 months ago - Flag this
I happened to be in the shelter the same time you were asking to adopt. The thing that amazes me is you purport to be a caring pet owner and yet you find it necessary to lie about the situation. The only eye rolling I saw was from you. The rudeness was all you. The staff actually escorted you through the shelter and suggested you sign up to volunteer as an alternative to adoption. There is a reason College students are not allowed to adopt for a very good reason. Animals are all too often left behind at the end of the school year. Many shelters have srtict guidelins for adoptions and will not adopt to transient residents , people who rent, people with children..... The list goes on and on. Perhaps you should take a good look in the mirror and practice keeping your eyes from rolling when you read this!!!
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by Sarah M. (DjsMommy05)
8 months ago - Flag this
Wow they wont give pets to kids?? thats just sad. I hope you are kidding or at least mistyped. I mean seriously?? the bond between a child and a pet is amazing. to deny a child a pet is horrible. especially when a pet can help a child through some pretty tough life situations.
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by Andrea D. (thunderpaws01)
8 months ago - Flag this
Because of Lassie, many people have gotten the impression that dogs are good with children. Those dogs who can tolerate or cope with children are the blessed ones. IMHO adults often get dogs for the wrong reasons: so they can teach the children responsibility, for Christmas presents, etc. They often don't take the time to properly train the puppy from the beginning thus creating bad habits from the start. When the dog's start to get bigger and stronger, those habits are there, and that is when they decide to train the dog and find they cant.
I know of many dogs that had to be put down because children have been bit, not because the dog did something inappropriate but the child did and the dog responded appropriately for a dog.
There are exceptions to every rule, however, when adopting a dog from the shelter, their past often comes to the surface after they've been adopted and get comfortable with their surroundings.
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by Gleb S. (Carrot)
8 months ago - Flag this
Well said, Andrea!