posted 6 months ago
So here’s my story.
I emailed Forgotten Felines on October the 24th to ask about a kitten I had seen on petfinder. They never returned my email so I decided to call the next day. (I had given them my number so they could call me) When I called they immediately hung up without answering. After trying a few times that day they finally picked up. I told them that I was interested in the kitten and was wondering how the adoption process worked. The lady on the phone told me "This kitten is not spayed yet and isn't big enough to go home, I really don’t have time to talk about this because I need to go to my appointment" (Quite rudely) and hung up. I waited until the next Monday the 29th to call back. When I called the same lady picked up and told me that she would call me back because she had to go to an appointment. So I left my number and waited for a call. When we finally talked on the phone she started asking me questions about where I lived and some random questions which would indicate to her if I was qualified to adopt a kitten. She said during the call that she would call me back because someone had just arrived at her house. When I got a call back she said she was getting some paper work ready and asked if I rented or owned my home. I told her that I currently rent. And she said this back "I don’t feel comfortable with this adoption, I am really looking for someone who owns a home and a more stable environment for this kitten, you should try local shelters like the Humane Society" And when I tried to reply she hung up. I felt very embarrassed that someone would think that just because someone rents a home they don’t deserve a kitten. And she degraded the Humane Society by implying that her shelter had a higher standard. I visit and donate to the Humane Society every week and felt very offended about this. I hope whoever I had talked to on the phone reads this and changes the way she handles business with customers.
Pros: Cute kittens
Cons: Everything else
4 of 4 people found this review helpful.