Geauga Humane Society/Rescue Village


Rating: 3.8

Average rating from 4 reviews.

(3.8 out of 5, based on 4 reviews)


981 miles away
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Reader's Reviews (4)
Rating: 2

Horribly rude and dishonest staff

posted 6 years ago

I had an unbelievably bad experience here. I was looking to adopt a dog, and after I visited with one of the dogs, the shelter staff (all females) asked how I liked him. I said that I really liked the dog, but this was only the first place I had looked. They asked, "Well, do you want to put down a deposit? It's only $10." I said I would only put down the deposit -- but only if it would be refunded, should I end up choosing not to adopt. They said that it would be refunded, so I even wrote these terms of agreement on my check (in the "For" section).

I found another dog and promptly (within 2 business days) e-mailed the shelter to let them know. They called me 2 days later and said, "We have no idea where you heard your deposit would be refunded." Unbelievable. I said, "Not only did you tell me it would be, but I also wrote it on my check, which you accepted without argument." They got very nasty with me and ended up saying, "Fine, we'll give you all 10 of your dollars back!" and hung up on me.

The next day, I was told they would mail my check back, but only if I first mailed them a stamp! I said okay.

The day after that, they called and said they would mail back my check.

Pros: The animals have large, outdoor areas in which to run around.

Cons: The indoor part of the facility smelled horribly of urine, even though no dogs actually live inside.

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Rating: 4

A nice facility that does a lot to help animals.

posted 7 years ago

I haven't personally ever adopted from this shelter as they are quite expensive, but I've made monetary contributions for them as I do feel that do a lot to help animals in Geauga County and beyond. They do a wonderful service to small and large animals alike and I respect what they do and what they stand for. If I were looking to adopt, I would look into their facility again as they do deserve to be commended for all they do.

Pros: Clean facility, nice and knowledgable staff.

Cons: Somewhat pricey for adoptions.

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