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Tue, Dec 11 | By Rebecca Andrews | 553

CANADA – Not only was Diane Bergeron’s flight delayed last Sunday but so was her ride home – because a line of taxis refused to give her and her seeing eye dog a lift. Bergeron, a coordinator with the Premier’s Council on the Sta… more ›

Woman And Guide Dog Refused Ride
326 results

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Katie M.
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Katie M.
5 years ago

How awful, I think the driver could have helped her to find another driver.

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Bonnie K.
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Bonnie K.
5 years ago

This is awful - I think she should do whatever is within the law to make them pay.

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Amber A.
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Amber A.
5 years ago

wow if they don't have a reasonable "excuse" for declining service...

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Buckking
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Buckking
5 years ago

this is terrible what would happen if the taxi guy was in this ladys shoes wouldnt be to fun for him

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Lea C.
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Lea C.
5 years ago

How in the world could they consider a guide dog offensive? Just shows how little they know...

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Jodi S.
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Jodi S.
5 years ago

How rude! How would they feel if it was them or one of their family members who was stranded at the airport because of no one would give the guide dog a ride?

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Cindi K.
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Cindi K.
5 years ago

such a sad thing to have happened, hope none of those drivers go blind and need help such as this one day

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sandy h.
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sandy h.
5 years ago

How can they refuse service animals. At least the could have called another cab for her that would have given them a ride.

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Terry F.
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Terry F.
5 years ago

This behavior is preposterous. While I don't believe the 'allergy' story, the drivers could have at least had enough compassion to stop and tell her that another cab was on the way and make some effort to assist her. Thank goodness for the good samaritan that helped her out. Shame on people!!!

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barb  a.
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barb a.
5 years ago

If you are a public servant and to me a taxi driver is then you need to put aside your reasons and serve the public as your occupation demands, this is sad, what if a taxi driver told them that they could not give them a ride due to religious or allergic problems. tables would be turned

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Oldmaidcatwoman
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Oldmaidcatwoman
5 years ago

It is so discouraging that behavior like this still exists.

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Heather H.
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Heather H.
5 years ago

What a horrible thing to happen. They were already tired and wanted to go home and this happens. The people who refused to take her should be ashamed of themselves. I am glad that nice lady gave her a ride.

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Tina R.
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Tina R.
5 years ago

Interesting story. It seems like she was the right one at the right time to find out this was happening and put astop to it!

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Dewitt G.
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Dewitt G.
5 years ago

This is indeed outrages, but the silver lining is that Bergeron has the clout to get the problem addressed and corrected.

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Jackie L.
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Jackie L.
5 years ago

That is outrageous! I have allergies to dogs too, but the man should have called another cab to take her home. Religious beliefs are no reason not to pick someone up. If you are a cab driver that is your job. If you can't pick someone up because of your religious beliefs than you need to go back to whatever country you came from where that kind of thinking is acceptible. It is not in ths U.S.

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Michele C.
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Michele C.
5 years ago

I am appalled. If that Taxi Driver is an employee of a Taxi Company he personally has NO rights, in my opinion, to refuse service because of RELIGION or ALLERGIES. I think the Taxi Co Owner's response was a "cop-out" and that he must condone this behavior. Shame on all of them!!!

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Chitown
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Chitown
5 years ago

How about this, Mister-Don't-Want-A-Dog-In-My-Cab Driver: If you're ever buried under rubble in an earthquake, we'll make sure to keep the Search and Rescue dogs far away from your precious space.

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Wendie
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Wendie
5 years ago

What horrible customer service and down right discrimination! I hope that someone standing nearby got license plate numbers and each and every one of those drivers is fined!!

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Rhonda T.
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Rhonda T.
5 years ago

I think that is horrible. If the guy truly had allergies, it needed to be documented but then he could;ve called another cab to help her. It seems she had many refusals that night. I wonder if people are just afraid of the dogs? I hope that the fines are collected and these people are held accountable somehow.

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Elgatosinnombre
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Elgatosinnombre
5 years ago

Unbelievable

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LilyK
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LilyK
5 years ago

Hmmm, the owner of the taxi service said he can’t force a driver to provide service. I disagree. As the owner of the taxi company, he is well within his rights to demand certain behavior from his employees. If the employee refuses to comply, he can fire them.

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Elizabeth R.
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Elizabeth R.
5 years ago

Public transportation, housing, and the like need to learn there are laws that protect service animals and they need to follow the rules.

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Karen H.
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Karen H.
6 years ago

I've heard of a lot of excuses for not doing your job but allergy or religion? maybe cab drivers with allergies or religious factors need to find new jobs.

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Anna
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Anna
6 years ago

they should have just let her ride!

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Jill6Johnson
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Jill6Johnson
6 years ago

I dont think so! What is wrong with people thinking that guide dogs do not have rights to be where people are allowed. There should be so kind of punishment for this kind of treatment.

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Cwasson
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Cwasson
6 years ago

(Shaking head in amazement) - no excuse for this!

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Alex J.
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Alex J.
6 years ago

That is so so bad as if it were me

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Loosey
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Loosey
6 years ago

Terrible!!!!

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Ashlee S.
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Ashlee S.
6 years ago

Shameful!!!

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kristie n.
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kristie n.
6 years ago

horrible

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Barbara K.
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Barbara K.
6 years ago

It sounds like more than religious convictions going on here. Maybe the highest fine will persuade them.

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Annemarie S.
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Annemarie S.
6 years ago

People can be so stupid.

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Lisa B.
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Lisa B.
6 years ago

Discrimination at it's worst. There doesn't seem to be any logical explanation for this kind of behavior. Shame, shame, shame.

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Adriana  C.
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Adriana C.
6 years ago

That is terrible. I don't understand the big deal with these cab drivers.

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Kate H.
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Kate H.
6 years ago

I wonder if he had a medical exemption cerifitcate in his cab? If it was for religious reasons then I say send them back to their own country.

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Sara S.
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Sara S.
6 years ago

this is horrible! i hope the lady took the cab numbers to report them.

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jan l.
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jan l.
6 years ago

I think this is just terrible. I can't imagine what religious convictions would keep a driver from letting a service dog ride in his cab.

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WANSTREET
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WANSTREET
6 years ago

Too bad Sun Taxi was not able to hear Diane's speech maybe they would have learned something. If every driver in the line of taxis had allergies then Sun Taxi needs to hire drivers that can do the job. I hope they get fined for not honoring the Blind Persons' Rights Act. I am thankful there are still people in the world who do the right thing and the eyewitness gave them a ride home.

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Chancesboy
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Chancesboy
6 years ago

THIS IS UNBELIEVABLE THAT SOMEONE WOULDN'T GIVE HER A RIDE. IF THERE WAS ANYONE THAT NEEDED A RIDE AND NEEDED THOUGHTFULNESS AND CONSIDERATION DURING TRAVEL IT WOULD BE THIS WOMAN. HOW STUPID.

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Loveshorses
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Loveshorses
6 years ago

Can't believe a "whole line" of taxi drivers are allergic or have religious convictions about transporting a dog. Give me a break! Hope they're all fined til it hurts!

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Colin  S.
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Colin S.
6 years ago

how can people not know the law?

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PennyOnTheFloor
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PennyOnTheFloor
6 years ago

So sad for those who have guide dogs. I hope this man gets fined.

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Adaira  R.
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Adaira R.
6 years ago

How sad this story is, discrimination. I feel for this woman and I hope this doesn't happen again.

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Iseeurn
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Iseeurn
6 years ago

give me a break- how bad are ur allergies if the dog is behind u and only going to be in there for a few minutes? And i have never heard of any religious consideration like this b4. I think those companies need some new employees

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Absit
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Absit
6 years ago

i have read a couple stories like this and each one makes me madder than people are like this, that they wont let guide dogs in place or cars. it is still a disability and wrong to not give them their right to eat anywhere or ride anywhere. these people should be ashamed of themselves for not allowing the blind person and their dog their rights.

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5doxiemom
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5doxiemom
6 years ago

Oh please ,If the taxi driver was so allergic one would think that he would't beable to work and they want me to think every driver had an allergy or religious conviction. Lame

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Linda W.
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Linda W.
6 years ago

You would have to have a very severe allergy to be effected significantly by having a dog in the car for a few minutes.

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8critters
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8critters
6 years ago

What are people still not getting?! Guide dogs are nothing new, neither is the disabilities act. And still, here and abroad, this same issue keeps happening. Suck it up folks, those dogs are better behaved and smarter than you!

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Wyoming County S.
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Wyoming County S.
6 years ago

i think the driver is in trouble

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Jamie
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Jamie
6 years ago

Sounds like a lot of hooey to me on cab driver and cab company.

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