Second Dog to Die at Petsmart Grooming in Six Months
November 2, 2007 | by Matt Van Hoven
CALIFORNIA – In a Bakersfield California Petsmart this week, a dog died while getting groomed – marking the second death for the chain store's grooming department in recent months.
The last animal to die was an English bulldog named Brutus from Tucson, Arizona. Brutus' owners believe the dog was accidentally strangled as employees attempted to clip its nails. That incident happened last April.
This week a cocker spaniel belonging to Janie Phillips died accidentally – Phillips believes a muzzle used during the cleaning was too tight. Petsmart claims the device was properly fitted.
Phillips said she and store employees rushed the dog to a nearby vet – but it was too late.
Phillips initially decided not to have an autopsy. She later changed her mind, but by then it was too late – the dog had been cremated.
Petsmart is investigating the incident – and says it will work with Phillips should she choose to get another dog.
Meantime, Phillips has not pursued legal action – although she says she has spoken with an attorney.
Share your thought on this story by posting below. You can send us videos by clicking the zootooTV tab. Email us story ideas at news@zootoo.com or call us at 877-777-4204.
Reply
by Denise B. (deeproc)
9 months ago - Flag this
0 users voted. Good Point
Today, June 13, 2009 I brought my shih-tzu to Petsmart in Warwick,RI at 10:00 a.m. At 10:30 a.m. I received a call from Petsmart saying they were trying to cut my dog's nails and they think she busted a blood vessell in her eye. I flew to get her; the manager had no compassion. While the girl who called previously said many Petsmart would pay for the vet bill,the manager said only if I brought paperwork back stating they were at fault. Jaida had the pressure in eye measured and was given ointment for the eye. Hopefully, it should improve in a week. The vet said it was probably due to the collar around her neck that caused this damage but I have no documentation to bring back to Petsmart. Oh, Petsmart said "excitable" dogs like this can get "special dedicated" appts. that cost more. I did not reply, was astonished they think I would return there. They are not patient with the dogs are on a schedule and have to groom these dogs quickly.