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PETA Uncovers Atrocities by Petsmart Vendor

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HAMILTON, Tx. - An undercover investigation by People for the Ethical Treatment of Animals revealed that a Petsmart vendor routinely abuses the animals it raises.

A PETA investigator gained access to the Rainbow World Exotics facility in Hamilton, Texas, which breeds birds and other small animals that are sold in Petsmart stores. Over the course of two months, the investigator documented, filmed and photographed the way animals are treated.

Petsmart does not sell dogs and cats.

PETA is asking customers to boycott Petsmart pending a full investigation by the Department of Agriculture. The animal rights group has filed paperwork in hopes of obtaining such an investigation.

The investigator witnessed a rabbit getting neutered. As can be seen in the video, the animal wasn't properly anesthitized and the blade used was reportedly dull. To clean the animal, Clorox lemon scented wipes were used.

Dead animals were routinely found throughout the facility. Animals eating other animals, cramped cages, and lack of medical care were also common.

Petsmart contends the vendor has passed all previous inspections, and will stand by the company. Information found on the Petsmart Web site stated the company is taking the situation seriously and will fully investigate PETA's allegations.

Petsmart says it requires all its vendors to follow USDA regulations concerning animal care, including having a licensed veterinary professional on site.

Petsmart made headlines last month when it pulled all its birds from 785 U.S. locations because of an outbreak of psittacosis – also known as parrot fever.

To learn more about PETA's investigation, go to petsmartcruelty.com. There is graphic imagery. For Petsmart's response, go to petsmart.com and click “Press Room,” then “The Facts.”

Tell us what you think under this story. Post your favorite pet videos at the zootooTV tab. E-mail us your story ideas at news@zootoo.com or call us at 877-777-4204.



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I truly believe the people who can treat "any" animal as shown on the video is not normal. how could a normal person not have any compassion for an animals pain and suffering. Even if Petsmart was not aware of this facility they should stand by PETA and charge this person/persons to the fullest extent of the law. What I would like to know is "what happens to the animals in the time it takes our justice system to get around to doing something"?
 
Koronin
Koronin
1 year ago
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Petsmart should NOT stand by PETA. PETA is well known for lying and exaggerating.
Now rather they should stand by the vendor, well I see their point of doing so until a full investigation takes place.
 
enizete
enizete
1 year ago
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Seems like Peta is the only guy in town looking out for the animals behind those closed doors at these breeders.You think that Petsmart would have thought to hire "hidden shoppers" type of people to do what Peta did?
Doubt, heck, even McDonalds hires companies to have secret shoppers buy its foods and discuss how was the service, how was the food.
Now, at least Peta did it without warning.
that breeder company probally hid its ills when any petsmart person was to show up,heck they probally even told them they were coming.lol
 
Lory
Lory (sweetkitten)
1 year ago
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i have never heard of a company hiring a secret shopper to "shop" at one of their vendors..most of the secret shopper programs i am aware of usually shop at the stores of the company itself
 
Susan M.
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I think if they find out this story is true, the person running this mill should be neutered in the same way as the rabbit. As they say "an eye for an eye".
 
NYCSmith
NYCSmith
1 year ago
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Just horrible. I won't be going to PetSmart anytime soon. Tell your friends. Thank you, PETA!
I don't always agree with them but they are the ones that go undercover to record these abuses.
 
Koronin
Koronin
1 year ago
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Why won't you be going to Petsmart? They are not the ones in the video. Supposedly it was the vendor who did that. However, look at the source. The source is PETA, they easily could have staged the entire thing.
 
suppleupagus
suppleupagus
1 year ago
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yeah, and at the same time they are busy covering up their own UNethical ways, such as killing animals and throwing them in dumpsters like yesterdays trash. Hmmm, is this a way to get people to forget what they have done, by turning the attention to someone else? Hmmmmm
 
bethany k.
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Oh my God. I don't believe that people can treat animals that way and not even care! PetSmart should be ashamed that they are backing this horrible operation!
 
Carol K.
Carol K. (Charm)
1 year ago
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So glad to see these atrocities being uncovered. Hard to watch the video, but unfortunately, these things sometimes occur. PETA seems to be doing it's job!
 
Summer
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they sell cats.and how cruel. they need to care of them properly.
 
suppleupagus
suppleupagus
1 year ago
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Petsmart doesnt sell cats. They have shelter dogs and cats that they help get exposure to the public in the hopes someone will adopt them
 
Connie S.
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and Petsmart donates millions of dollars to shelters. They donate money based on every adoption and several fundraisers throughout the year.
 
Michael
Michael (Panther1)
1 year ago
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wow...this comment should have been written by Miss Information:D
 
Monica B.
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Petsmart should be checking the backgrounds of the vendors thoroughly. I am disappointed in Petsmarts association with a vendor accused of these types of allegations. I plan on boycotting Petsmart until the outcome of the investigation. There are plenty of rabbits and other animals available for adoption at local humane societies and rescue groups that you don't need to go to a store such as Petsmart to purchase a rabbit or other type of unique pet. If you look on Petfinder.com in your area, you can most likely find a humane society or rescue group that has the pet available for adoption that you are looking for. The public does not need to keep breeding facilities in business.
 
suppleupagus
suppleupagus
1 year ago
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Here we go again with threats of a boycott. HOW exactly is this Petsmart's fault? Isnt it possible this stuff was going on without their knowledge? As I have said before, what if your husband was accused of rape, does that make YOU guilty too? NO, it does not. Does it mean you knew about it? NO, it does not. Would you stand by him until the matter was resolved? I bet most of us would, because we wouldnt want to terminate a relationship without all the facts, correct? Maybe Petsmart didnt really know. They seem to be taking the matter seriously and are investigating. Of course they are sticking with the vendor, for now, these are allegations, it does not make them true. Even the video does not make it true, we dont know where or when this video was made and Peta is not a reliable source since they have done some unethical things themselves, such as killing animals for no good reason and leaving the bodies in a dumpster behind a fast food joint like garbage. Why dont we wait and see what happens after Petsmart investigates, if this is true, I bet they will dump this vendor. Boycotting is not the answer, the only ones that will end up hurting the most are the thousands of shelter animals in their stores that wont get adopted out without that public exposure. And who cares if Petsmart makes money on supplies by having these animals in their stores, the animals get to go home and that is what matters the most
 
Patti E.
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thats horrible... the breeding facility needs be shut down... i like petsmart and im hoping that they had no idea that this was happening... i am very interesting in hearing the outcome of the investigation.
 
Cassie N.
Cassie N. (cdneal)
1 year ago
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Petsmart needs to make sure that this gets fully investigated. I'll give them the benefit of the doubt as of right now, but I'll be watching to see how they handle this long term.
 
Connie S.
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We need to get all the facts before we pass judgement. Things can be twisted very easily to persuade people to one side.

 
suppleupagus
suppleupagus
1 year ago
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well said!
 
Jill P.
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I'm so confused. I thought Petsmart already stopped selling rabbits because of boycotts by House Rabbit Society, Best Friends Sanctuary, and PETA. Petsmart shouldn't sell any animals, and these breeders should all be shut down.
 
Ro
Ro (BabyRo)
1 year ago
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OMG!!! How horrible.. how low self esteem do you have to have to hurt a defenseless animal?
 
Erin
Erin (EEF75)
1 year ago
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Oh no! I hate to see things like this happen. I'm not the biggest fan of giant corporations, but it has to be next to impossible for them to keep tabs on all of their vendors on a regular basis. It would be nice if the people who pass themselves off as decent would just be decent!
 
Anonymous
Anonymous
1 year ago
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Bonami36
Bonami36
1 year ago
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While it would be prudent to await a review of all the facts, this is a disturbing video. It further highlights the need for all of us to be vigilant about occurrances around us and in our communities. it would not be wise business practice for any major company such as Petsmart to do business with a vendor found guilty of these acts. Again, this reinforces the need to adopt from shelters, rather than pet mills and irresponsible breeders whose ultimate goal is to make large amounts of cash at the expense of their animals.
 
lialan t.
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i was amazed at this story i always believed petsmart to be reputable and if these claims are true it bothers me to my soul i don't know how anyone can ever hurt an animal
 
Koronin
Koronin
1 year ago
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It's not Petsmart, is may be the vendor.
 
Kimberly G.
Kimberly G. (gttw)
1 year ago
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Anyone caught abusing animals should be convicted and punished and never allowed to work around animals again. Some rehabilitation couldn't hurt either.
 
Jacki L.
Jacki L. (jackilau)
1 year ago
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I can't believe that happened! I always thought petsmart was more responsible when making sure it's animals were cared for properly!
 
Koronin
Koronin
1 year ago
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This is not Petsmart. This may be the vendor. However the source of the information is PETA. PETA is not a reliable source.
 
pigmother
pigmother
1 year ago
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i am shocked! how aweful! i thought petsmart was more responsible.
 
Melissa S.
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Petsmart needs to be more responsible about where it gets its small animals from. You'd think they would research that info. beforehand though. As to whether they knew about this or not, it still doesn't look good on their part.
 
Tiffany R.
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Exactly and that is PETA's ultimate goal, make PetsMart look bad. I don't believe PetsMart would go with such a horrific vendor. They are doing their own investigations and there's no limits to how much of this story PETA actually made up. So until PetsMart is finished its own investigating, no one should judge them.
 
Cheryl B.
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Innocent until proven guilty. Maybe someday people will realize that the best animals available as additions to any family are in our nation's animal shelters. Until we stop supporting breeders by purchasing their animals there's not much to say. We are creating the grief.
 
Edward A.
Edward A. (eacosta)
1 year ago
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I Dont beleive anything PETA publishes They exaggerate negative remarks with everything they dont beleive in there is still way too much ignarance in that organization......My front door is probably going to get smeared with red paint now!
 
Amy V.
Amy V. (Aim)
1 year ago
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This is very shocking to see and hear!! It will definitely make me think twice before ever going back to petsmart again!!
 
Tiffany R.
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Before you come to that conclusion, research PETA and see how credible you think they are after doing so. Don't judge PetsMart until their investigations are over and they've actually been given the chance to prove themselves.
 
Petlover333
Petlover333
1 year ago
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This is very true. I for one ,will not be going back! This is very sad!
 
candace c.
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I shop at Petco. Never did like Petsmart, now just have one more reason.
 
DorisAnne M.
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step it up petsmart
 
Abby P.
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I feel moved by this story and really want to help in the situation!
 
DorisAnne M.
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stop!
 
Anonymous
Anonymous
1 year ago
This comment has been removed.
 
Annette S.
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I am emailing this to everyone I know. I dont got to Petsmart and now I never will!!
 
Koronin
Koronin
1 year ago
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WHY? Why are you so willing to do what PETA wants? Petsmart is NOT responsible for this. The vendor MAY be responsible. However the source is PETA. PETA is NOT reputable.
 
Cheryl L.
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exaggerate?!?!?!?! Really?!?!?!how about you clean a cut with a Clorox wipe!!!!!!!!!!!!!
I hope Petsmart employees are happy with the blood money they make, they will NEVER get another penny of mine!
I am furious!
 
suppleupagus
suppleupagus
1 year ago
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Hmm, did you happen to notice at any time that it is the VENDOR being accused here and NOT Petsmart stores? This vendor supplies more then just Petsmart and how can you blame the store for what their distributer did? That would be like blaming the stores that sold all that contaminated pet food, even though it was the manufacturer who was to blame. Give Petsmart a chance to amend the situation for Pete's sake! They wont miss your business, theres plenty of us who still shop there and will continue to do so until we have all the facts and can make an educated decision
 
suppleupagus
suppleupagus
1 year ago
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Peta has bloodied hands from killing many, MANY animals, so I dont know why people are acting like they are the voice of God. They arent so innocent themselves. They should really remove the 'ethical' part from their organization, since they have been caught doing some pretty UNethical things themselves. Pot calling kettle black? Hmmm
 
Petlover333
Petlover333
1 year ago
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This comment has been removed by zootoo.
 
mainergal
mainergal
1 year ago
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I wish that some how all animals that were bought, were only from small, kind, home breeders with proper liscenses, even for the small animals like birds, hamsters, ect. What would be even better is if all the animals that needed homes in the whole world were adopted first, before anymore breeding took place. I know I am idealistic, I cant help it.
 
Melissa S.
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PETA does tend to exaggerate. I really don't believe much of what they say until I have proof.
 
Koronin
Koronin
1 year ago
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Totally agree with you.
 
DorisAnne M.
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me 2
 
DANIELLE K.
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OH MY,,I DONT KNOW WHAT TO SAY TO THIS !?!?!
 
Jill K.
Jill K. (Jillianna)
1 year ago
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PetSmart needs to do a more thorough background check on their vendors to prevent this bad publicity. I am sure that after these allegations, they are taking more preventive measures. I have often gone to a Petsmart out in my area and have never seen anything that makes their animals look sickly, and it's always been clean.
 
Anonymous
Anonymous
1 year ago
This comment has been removed.
 
Tiffany R.
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So it's PetsMart's fault for not having prevented what?! PETA trying to ruin PetsMart's name with a video that we cant' be sure about? One that wasn't even about PetsMart to begin with but supposedly about Rainbow Exotics? PETA goes above and beyond exaggerating and they've done that since they decided to start killing animals and lying just about everything.
 
Missy
Missy (IvysMom)
1 year ago
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how awful!
 
Vicky
Vicky (TheDoglover)
1 year ago
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flog them
 
Anonymous
Anonymous
1 year ago
This comment has been removed.
 
Stacey C.
Stacey C. (slmowl)
1 year ago
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I NEVER trust or believe anything that comes from PETA. I will wait to find out the true facts before making a judgement about Petsmart. Unfortunately, the public is rarely given a follow-up to this kind of story. The media gets more attention from the eye-catching headlines, and not from the real truth sometimes.
 
Tiffany R.
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I agree. You hit the nail on the head, well said!
 
Julie
Julie (BeagleHQ)
1 year ago
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I really wish people could think for themselves. How many people in this discussion are ready to jump on the boycott bandwagon based solely on the sayso of 1 special interest group - and an extremist one, at that. That's not even counting the people who are all jacked off at Petsmart and blaming them for the abuse when the article clearly states that it is a vendor, not Petsmart, that is SUPPOSEDLY involved. Do the masses not know how to read either or as a society are we really that slow on the uptake? None of the options are all that attractive, if you ask me.

I'll wait for all the facts (or as many as we'll ever get from the media) before making any determinations, thanks.
 
suppleupagus
suppleupagus
1 year ago
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Julie, love ya girl! Its nice to be in the company of intelligence :}
 
Rickina
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Unfortunately the media does not cover animal cruelty like this. You make it seem like its a dumb idea for people to boycott Petsmart but the point is that Petsmart is SUPPORTING this vendor by buying them. That's where the issue lies.
 
suppleupagus
suppleupagus
1 year ago
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What if Petsmart didnt know? Are they still to blame? Shouldnt they have the opportunity to rectify the situation instead of being lynched like this by Peta and them trying to get a boycott going? What if your husband was accused of rape? Does that make YOU guilty too? Does that mean you knew he was a rapist? No, it does not. And would you stand by your man until you had all the facts? Peta brought this to the attention of Petsmart, who is now investigating the matter. Why dont we all wait and see if Petsmart dumps this vendor if the allegations made against them are even true. What ever happened to innocent until proven guilty?
 
Deborah S.
Deborah S. (Debs)
1 year ago
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I agree inocent until proven otherwise. The film definately was horrid but it waits to be seen if Petsmart was a part of what was happening.
 
Julie
Julie (BeagleHQ)
1 year ago
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I like Petsmart, shop there all the time and will continue to do so unless something a lot more definitive than a claim from PETA comes to light. I am a former PETA member and am repulsed by the things they have done, the things they have *not* done and having been a member of their protest group, I could tell you all some stories!
 
Tiffany R.
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Maybe you should as there's some on here that have jumped on the PETA bandwagon without doing proper research and are immediatel jumping at boycotting PetsMart.
 
Rickina
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I've been to petsmart a few times where there were things that should of been taken cared of with the animals. one hamster had what looked like a tumor on its backside. I really wish I didn't see this because I have no choice but to shop at petsmart right now.
 
jamiepants
jamiepants
1 year ago
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hey, I actually just joined because of your post on StaySassy, but anyway... I just wanted to make you (hopefully) feel a little better about shopping at PetSmart. I work there, and the company honestly tries very hard to ensure that animals are taken care of the way that they should be. Unfortunately it is impossible to make sure that every employee is doing their job correctly at all times. That is no excuse to simply let bad things happen of course, but there is no way that they could keep every bad thing from happening before it does.

I've worked at two different stores and at each store, animals are brought to a back room at the first sign of illness. They're kept in a sterile environment and given the medications that they need. I can't imagine why they would keep a hamster with a tumor on the floor, but that would never be allowed at the stores that I've worked in. I love animals and all of the people that I've worked with at both stores love animals as well. We do everything that we can to make sure that our animals are treated well, while in the store and after they go home. The company truly does make an effort to only hire PetCare employees that are the same, but I'm sure that people that don't really care manage to get hired sometimes as well.

Either way, PetSmart has really high/strict standards for animal care, and in my experience they follow through to make sure the standards are being kept up. I guess some districts just aren't as good as others though. I don't know. I'll be talking to my managers to find out what the deal is behind this story, and if we'll be continuing to use this breeder.
 
suppleupagus
suppleupagus
1 year ago
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Tumors in hamsters is very common, theres nothing the store did to make that happen. They can also erupt virtually overnight, so the employees might not have noticed it yet. You cant blame the store for a hamster with a tumor, or a rat or a mouse, they all tend to get them. One of my hamsters right now has several tumors, its just something that happens and you cant prevent it.
 
Yasmen W.
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I feel SO bad for animals!! They can't trust anyone these days!! PETA kills and abuses several thousand animals a year and now PetSmart??!?!?!?! Maybe if these abusive "animal rights" groups would stop trying to help animals, good, clean people would help out knowing their money was going to a charitable, non-abusive cause.
 
Tiffany R.
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You're right bt the only thing I disagree with is PetsMart being included as killing animals...WHEN did they EVER kill a single animal?? This blame all goes to the SUPPOSED vendor. You obviously don't like PETA as a lot of us don't so you should know that you can take anything they say with a grain of salt. They LIE! PetsMart is still doing their own investigations, ever heard of innocent until proven guilty? Give them a chance to get to the bottom of it.
 
Amanda
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If it was the vendor, then Petsmart needs to make sure that this is not going on. However, PETA does exaggerate.
 
Anonymous
Anonymous
1 year ago
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WAY93
WAY93
1 year ago
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What is the policy around Petsmart checking vendors and providing a thorough research? Looks like Petsmart may get a bad rap from this?
 
gwenplevy
gwenplevy
1 year ago
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for thelife of me I can not understand how any pet store can get away with this kind of treatment to animals
 
Koronin
Koronin
1 year ago
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Petsmart did NOT do this. Supposedly the vendor did. However, you need to consider the source. That source, PETA, is known for exaggerating and lying to grab attention.
 
M W.
M W. (melouise)
1 year ago
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I hope this is investigated fully before things get out of control.
 
Alden S.
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id ont even think that video is real
 
stephanie
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I am a active PETA member, and they do their research! So yes Petsmart should be held responsible for who they get their animals from. It is there responsibility to check their vendors not just USDA regulations.
 
suppleupagus
suppleupagus
1 year ago
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Thats interesting, you are a member of PETA, yet you have a dog. I find that odd since peta is against owning animals of any kind.....
 
Michael
Michael (Panther1)
1 year ago
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i am beginning to think Peta is "do as i say, not as i do"
 
Koronin
Koronin
1 year ago
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Just like they lied to a shelter in NC and killed those animals and then dumped them in a dumpster?
Sorry I do not trust anything PETA says at all.
I also believe that PETA either staged or highly exaggerated most of this.
Also Petsmart is NOT responsible for this. The vendor MAY be, but I won't believe that until another source investigates.
 
Melissa K.
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I don't think PETA is a credible source AT ALL!!! They are almost just as cruel to animals as any other animal abusers. Petsmart is a legitimate company with overall healthy animals.

Also this was just one chain. I have been to over 20 Petsmart locations (and no I am not exagerrating at all!!) and I have had very positive experiences with each and every one. You can not judge a whole company based on one chain's irresponsible management!!!
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