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PETA Uncovers Atrocities by Petsmart Vendor

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HAMILTON, Tx. - An undercover investigation by People for the Ethical Treatment of Animals revealed that a Petsmart vendor routinely abuses the animals it raises.

A PETA investigator gained access to the Rainbow World Exotics facility in Hamilton, Texas, which breeds birds and other small animals that are sold in Petsmart stores. Over the course of two months, the investigator documented, filmed and photographed the way animals are treated.

Petsmart does not sell dogs and cats.

PETA is asking customers to boycott Petsmart pending a full investigation by the Department of Agriculture. The animal rights group has filed paperwork in hopes of obtaining such an investigation.

The investigator witnessed a rabbit getting neutered. As can be seen in the video, the animal wasn't properly anesthitized and the blade used was reportedly dull. To clean the animal, Clorox lemon scented wipes were used.

Dead animals were routinely found throughout the facility. Animals eating other animals, cramped cages, and lack of medical care were also common.

Petsmart contends the vendor has passed all previous inspections, and will stand by the company. Information found on the Petsmart Web site stated the company is taking the situation seriously and will fully investigate PETA's allegations.

Petsmart says it requires all its vendors to follow USDA regulations concerning animal care, including having a licensed veterinary professional on site.

Petsmart made headlines last month when it pulled all its birds from 785 U.S. locations because of an outbreak of psittacosis – also known as parrot fever.

To learn more about PETA's investigation, go to petsmartcruelty.com. There is graphic imagery. For Petsmart's response, go to petsmart.com and click “Press Room,” then “The Facts.”

Tell us what you think under this story. Post your favorite pet videos at the zootooTV tab. E-mail us your story ideas at news@zootoo.com or call us at 877-777-4204.



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Sal
Sal (segordon)
1 year ago
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See PETA does serve a purpose.
 
crissie
crissie
1 year ago
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I hate when this stuff happens it so sucks
 
WickedPineapple
WickedPineapple
1 year ago
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I think that Petsmart needs to take into account that it's not just puppy mills that are objectionable, but any kind of facility that mass produces, and proceeds to mistreat, any kind of animal sold in their stores. Pet owners will not stand for this sort of thing no matter what the animal.
 
Claudia
Claudia (HSSAZ)
1 year ago
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Even though PETA get's a lot of bad press, they are the ones who uncover those kind of things. Petsmart had a lot of trouble lately. I hope they learn from this...
 
KatieF352
KatieF352
1 year ago
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That video was absolutely infuriating! That poor rabbit was bleeding all over the place because they neutered him with a dull blade, and then they have the gall to "disinfect" the area with CLOROX wipes?? What is wrong with people? What makes people think that animals deserve to be treated so horribly? I have been donating to Petsmart everytime I shop there (when you slide your card, it will ask if you want a donation added to your total to go toward homeless pets). But now I'm not so sure that I want anything to do with a store who can't monitor their vendors' activities better than this.
 
Hayley O.
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I don't now how animals could live in those conditions with out someone finding out all this time. It's like watching that animal police show on discovery channel, how cruel.
 
Peter F.
Peter F. (PeterW)
1 year ago
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In spite of PETA rubbing me the wrong way, it's good that they find these kinds of things. I'd really like to find out more about how they are "investigating" some of this stuff however, as their radical take on most things animal makes me suspect that their "investigators" do their share of "instigating" as well.
 
Feeze
Feeze
1 year ago
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It seems Petsmart needs to do background checks on these breeder / vendors before they are permitted to sell.
 
tas831
tas831
1 year ago
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sad, so sad
 
Ellie  L.
Ellie L. (547586)
1 year ago
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how sad!!
 
Jeni B.
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I'm glad PETA was on this case!
 
sera
sera
1 year ago
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I don't even want to see the video for myself. . . I don't shop at Petsmart, but I will certainly spread the word.
 
Madddyyyyy B.
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THAT IS ABSOLUTELY HORRIBLE!!! :-( wow. i'm at a loss for words. whatever that place was it was like a puppy mill for all the animals. i know a man who works for the MSPCA. he deals with that sort of thing. what a sad, sad, thing.
 
Jeanne H.
Jeanne H. (JHind)
1 year ago
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It sounds like PetSmart needs to do some serious investigation into the vendors they use to supply thei animals. Better for all would be that they don't sell any animals, but sell only the products and services for pets. They can offer their training classes, education classes for potential pet owners, do the grooming and work with shelters on adoptions. I wonder what part of their business is from the actual sales of live pets? Seems I'm always in line with people getting kitty litter, dog food, beds, toys. I dont' really see people buying the animals. This is a real black eye and, hopefully, will get them looking at what their business plan is.
 
Alice S.
Alice S. (AliceC)
1 year ago
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I liked Jeannie's comment on The big and small stores working with the local shelters on adopting pets instead of supporting more breeding at least until we get a handle on all the poor unwanted animals in shelters.
As far as Petsmart goes it sounds like they are investigating this vender and will probabaly check out all their venders. What a sad, sad story.
 
Valerie
Valerie (Valerie62)
1 year ago
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How sad that any animal has to suffer.
 
servalgirl
servalgirl
1 year ago
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What is it Gandhi said " You can tell alot about a country by how they treat their animals."
I am writing my senators and congressmen this weekend to urge them to increase inspections and enforce and strengthen regulations on companies that breed animals for the pet stores. We need to take action to ensure this doesn't happen. I am very curious as to what punishment these people will face if found guilty of these abuse charges. My guess is a small fine and the company will be back doing business soon after. People who run and work at these types of coompanies should be banned from the pet industry permanently if found guilty.
I don't shop at stores that sell live animals or the big boxmarts. I really prefer smaller locally owned shops for a number of reasons:
They don't sell live animals.
The staff is usually more knowledgeable about products and food.
They carry better grades of food.
You support your local community and neighbors instead of putting money in some CEO's pocket or giving it to China.


 
Feeze
Feeze
1 year ago
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You raise an interesting point.
I am curious about your "live animal" comments though. Are you not a small animal owner, or do you seek a different approach? You see, I was raised with rats, and we always went to places like petsmart to get them. I just haven't looked into finding local breeders. Do you have any further comments about that, or are you just talking about buying supplies for larger domestic animals?
 
Kaylee S.
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PETA is a little extreme for me, but I'm glad they've found out the things happening behind the curtains. I don't think I would boycott Petsmart for just that one vendor, though.
 
cupid
cupid
1 year ago
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there is nothing which can justify the pain and suffering this poor animals have to endure. If Petsmart would stop selling animals more people would shop there.
 
Tami T.
Tami T. (Tatesq)
1 year ago
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Well, that's terrible. I'm glad Petsmart decided not to sell rabbits.
 
Lisa C.
Lisa C. (Zap)
1 year ago
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This is actually going on inside Petsmart stores? Is that what they mean by 'vendor'? I don't dare watch the video...
I hope this matter is taken care of swiftly and no more animals are abused. I have shopped and ordered from Petsmart and hate to feel that I have ever contributed to such things...
 
Feeze
Feeze
1 year ago
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I wouldn't be ashamed to shop through petsmart. From what I see, this was all going on behind their backs. This may or may not be a unique case, either way, I don't think shopping there is contributing to such brutal behavior. I always stop to look at the animals "my" Petsmart have available, and they usually look quite healthy, and sometimes are even playing! I don't think animals treated in this manner would act in such a way. Don't be so hard on yourself.
 
marythecatsmom
marythecatsmom
1 year ago
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poor animals what a shame
 
joe s.
joe s. (road)
1 year ago
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I think that is really terrible.
 
Lara W.
Lara W. (dobby4me)
1 year ago
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Wow, I'm glad PETA is uncovering these atrocities if indeed they are occurring. What terrible allegations...I'll stop going to Petsmart until I hear more.
 
Jeanne H.
Jeanne H. (JHind)
1 year ago
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Really scary. Allegations can be wrong, but PetSmart will need to do a great deal to win back confidence. Our shelter works with PetSmart for adoptions and some of the stores that work with us do a super job, but I want to know that all animals--small and large - are taken care of, safe, and not abused. I can't even watch the video.
 
Feeze
Feeze
1 year ago
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My sentiments exactly.
 
Kimberly
Kimberly (ks1822)
1 year ago
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Awful! People are in it just for the money should not be in the animal bussiness!
 
mommasboy
mommasboy
1 year ago
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what a shame when it is all about money
 
Feeze
Feeze
1 year ago
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I don't believe behavior this inhumane is strictly about money. There is clearly something very wrong with this (or these) individual(s).
 
Truitt D.
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Wow this is good
 
sparkygirl3277
sparkygirl3277
1 year ago
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I just watched the video at petsmartcruetly.com That is just totally disgusting. I don't see how people can get away with this!
 
jennie c.
jennie c. (jenniec)
1 year ago
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awful
 
Beth I.
Beth I. (MEBI38)
1 year ago
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Wow! Is this to be believed? Even if it's not true this has me wondering about Petsmart. I wonder if the same has happened at Petco?
 
jvaini
jvaini
1 year ago
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Don't like the comment "will stand by the company"
 
NewfGirl
NewfGirl
1 year ago
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Although PetSmart is not the company that was actually abusing these animals - it was the vendor, Rainbow World Exotics - I'm a little concerned with their response that they will "stand by the company". With video documentation available, I would have liked to see them suspend relations with Rainbow pending an investigation. That would prove to me that they are serious about the investigation. I am not a PETA fan at all - I think their extremism sometimes does more harm than good - but in this case I'm glad they were able to document this. I'm also a little worried that perhaps those previous inspections were not all that thorough, considering the horrific allegations here...hopefully this is not the tip of the iceberg.
 
Lane P.
Lane P. (TailsLane)
1 year ago
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Not all PetSmart stores obtain their animals this way. In DeKalb, IL, our PetSmart allows the local humane society, TAILS Humane Society, to house some cats in the store. Employees know how to adopt the cats to families. On weekends, TAILS and volunteers bring dogs from the shelter and adopt them to people. There are so many pets in shelters who need homes.
 
Tyler C.
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I think the store needs to take responsiblity for what is happening in it. Lets neuter him using just Clorox wipes!
 
George P.
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It is not the PetSmart store doing the neutering. It is the breeding place.
 
Crystal  S.
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Every store is under different management even though they are corporate owned. Its not the stores, but the employees that need to be boycotted. I'm sure they all lost their jobs after that.
 
megan r.
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Please if you are an avid animal lover of all species do not watch the videos, first I cried then I vomited. I cannot believe the actions of uneducated people doing very illegal things! Please stop the sell and mass breeding of all animals.
 
bell o.
bell o. (lala14)
1 year ago
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I so agree with you megan!!
 
Anne W.
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PetSmart is always in a world of trouble. They are a money making business and could care squat about what goes on behind the scenes...untl they get caught. I never bought one dog biscuit from this place & never will.
 
Feeze
Feeze
1 year ago
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I'm sorry you don't think they care. I believe a lot of them do.
 
ourstaff
ourstaff
1 year ago
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I would not want to punish a local vender for something they may not have known. I won't boycott my area store unless I hear more about what the chain has (or hasn't done).
 
George P.
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You are right. Don't blame the employees or managers on the store level. It is the corp offices who make decisions on who to get their supplies from.

And we all need to give PetSmart a chance to fix this.
 
suppleupagus
suppleupagus
1 year ago
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Very true! When I first read the article, I was boiling mad and said I would boycott them. But then I found their response to these allegations and I think this could potentially be PETA trying to rally the troops for some reason that would be of benefit to them. Its possible PetsMart really had no idea. They claim the had unannounced visits and everything cleared, so something is amiss here
 
CHERYL  C.
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It's a shame that Petsmart was not diligent about where it gets its animals. I am sure the chain will suffer financialy because of it.
 
Karen S.
Karen S. (ksnider)
1 year ago
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I will boycott Petsmart staring NOW!!!!
 
Janet F.
Janet F. (Catmom1)
1 year ago
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A sad black eye for Petsmart.

To their credit, the Arizona Petsmart Charities contribute to our shelter very generously.

I just don't understand how people can be cruel to these little ones.
 
Jeanne H.
Jeanne H. (JHind)
1 year ago
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This is a good example of why chain stores have issues. You can't guarantee that every store is doing the same. There are some great PetSmart stores, but if the company expects people to trust it, they need better oversight over every store.
 
suppleupagus
suppleupagus
1 year ago
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I agree, these stores need to be run so that every store is consistent. Petsmart has been getting some bad media attention over the past few weeks ~ dogs that died from groomers who abused them, then there were the infected birds and now this. Petsmart better shape up their standards and practices if they want to stay in business. Its things like this that will end up being their demise.
 
sharon
sharon
1 year ago
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Unfortunately, because of an animals inability to take care of itself, there is cruelty. All of the pet stores should be checked regularly. We reported a store where the animals were kept in such filth that the entire store smelled. They have a new manager and seem to be doing a better job now.
 
Aretta F.
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This just makes you sick...but I know there are people out there who just know care about what happens to these animals or how there treated... BOYCOTT
 
megan r.
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It is a sad reality of mass populating of several different species that animal cruelty will take place. I do not trust any store that sells pocket pets and reptiles. That being said, I don't all together trust PETA either. Thankfully my local Petsmart does hold adoptions for cats and weekends for shelters to bring in dogs for adoption. Still I refuse to BUY any animal, I choose to ADOPT from accredited shelters and rescues. There are rescues for every domesticated species from horses all the way to reptiles, which is very sad that there are that many unwanted animals.
 
George P.
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You are so right. If we can educate the public in adopting even birds, rabbits, and other small pocket animals from rescues, then no pet store will want to sale them. But as long as there are folks out there who want animals, pet stores will provide them.

And I do know our local PetSmart stores allows a Rabbit Rescue to come in to do adoptions.
 
karen
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Against my better judgment I watched this video and was sickened not only by the conditions, but the inhumane way these animals were treated. I do believe that PETA tactics can be extreme, but a well known name like Petsmart would have never been brought into the light without this tape.
 
timothy s.
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they need to be punished alot for that u have to not have a brain in order to be cruel to animals like that i mean omg how could they do that
 
danikels
danikels
1 year ago
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I also agree that PETA is questionable to say the least but regardless if their report is accurate then Petsmart should certainly refrain from using this vendor!
 
acart1170
acart1170
1 year ago
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I don't trust PETA's tactics so I have my doubts as to the validity of this story. If any of the allegations prove to be true, I trust PetsMart to take action.

That being said, I wish they would stop selling animals all together and go the adoption and rescue route rather for all animals.
 
Anonymous
Anonymous
1 year ago
This comment has been removed.
 
Michelle M.
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All I can say is OMG!!! I hope this is taken care ASAP!!!
 
timothy s.
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i hope that this all gets fixed and the vendor gets arrested for animal creulty
 
Kayo
Kayo (Kayo78)
1 year ago
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I agree with some of you that PETA is NOT the trustworthy organization (I am personlly very annoyed by them). I have been shopping at the Petsmart, too for the past few years. Since I feed my pets holistic pet foods and home-cooked meal, I don't buy foods from the Petsmart, but I do occasionally buy other things, like cat litter, cat & dog toys, birds' treats, etc.. Of course, I hate to see those little critters treated badly, but I do not boycott the store. I would like to know further details when they come out.
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