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Mayor Defends Officers in Death of Choking Dog

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SAN MARCOS, Texas -- Mayor Susan Narvaiz of San Marcos defended the police officer who detained a speeder and his girlfriend, who were rushing their dying dog to a veterinary clinic, telling reporters on Thursday the Iraq vet and his family have received death threats.

Having viewed the dashboard videos from the two patrol cars, Narvaiz gave new details about the incident. The videotapes, released to the public Thursday, do not clearly show the back-up officer trying to revive the dog, but she can be heard saying the dog was already dead.

In an attempt to quell a week of bad publicity, the mayor held the news conference.

"As mayor of San Marcos, I want to express our regret for this incident and trust we can use it to improve our service to our community," she said.

The city and police have received thousands of angry phone calls and e-mail messages, but Police Chief Howard Williams handled the situation well, Narvaiz said.

"Most of the e-mails are coming in from people who are calling for the officer's head, 20 percent say the officer did the right thing, and 10 percent say I should be fired for disciplining the officer," said Williams of the public outcry.

On southbound Interstate 35 near San Marcos, Texas, Officer Paul Stephens initiated a routine traffic stop on Tuesday, August 5, at about 12:30 a.m.

After Michael Gonzalez pulled over, Stephens asked the driver to move to the end of the overpass.

The car started towards the wider, safer shoulder, then suddenly, the vehicle jerked back onto the interstate. Cutting across lanes of traffic, Gonzalez sped off.

Stephens followed, calling for back-up. A three-mile, high-speed chase ensued, where Gonzalez cut in front of a tractor trailer, passed traffic on the right shoulder and finally pulled over for a second time.

This time Gonzalez followed Stephens' orders. Teacup poodle Missy laid across passenger Krystal Hernandez's lap. The dog was being rushed to the New Braunfels Veterinarian Clinic, after choking on food.

According to Stephens and Officer Joyce Bender, the back-up officer, the dog had no muscle movement, her eyes were fixed and Missy's tongue was outside of her mouth.

Williams estimates that only five to eight minutes had passed from the time the couple left their home to the moment both officers began talking to the couple on the side of the highway.

Bender worked to dislodge the food from the poodle's throat and then performed canine CPR.

"The other officer did a much better job trying to calm the passenger down," Williams said of Bender's actions. "She tried to literally help the dog and revive the dog."

Divided by the vehicle and the roar of passing traffic, the two officers responded separately to the couple.

"This is when he lectured (Gonzalez) on how he was driving and said 'it's just a dog, you can get another one,' " Williams said. "So that only inflamed the situation and made it worse. You can't talk to people that way when their world is coming down around them.

"They (the couple) were just trying to deal with that emergency and doing everything they thought they should do to save that dog -- the officer should have recognized that and worked to help them in that emergency."

While the couple asked to continue on to the vet and return for their citation later, or for Hernandez to go while Gonzalez stayed behind, Williams says the officer responded correctly.

"He should not have let them just go -- the driver was in such a state of hysteria that he should not have been allowed to drive," Williams said. "But having said that, the officer should have tried to calm the situation down and find other solutions."

Williams says the two officers then regrouped at the patrol car to discuss the situation.

"They believed the dog was already dead and that is why the officers felt no urgency to do an emergency run to New Braunfels for a dog that had already died," Williams said.

But if the dog had appeared alive, Williams says his officers most likely would have given the couple and Misty a cruiser ride to the vet.

However, later that day Gonzalez filed a complaint against Stephens, alleging the officers' conferencing had wasted valuable time in saving the dog's life.

"Now, to be fair, I know the owner and girlfriend were both convinced the dog was still alive when they were driving there, but when we pulled the car over the dog hadn't breathed for about five minutes and they still had another 20 minutes to go to the vet -– the dog wasn't going to make it."

Not being aware of their dog's death, Williams says, was due to the panic the couple was in. The level of Gonzalez's distress was evident in the police video as he handed the officers merely a piece of paper from his wallet instead of his driver's license. Stephens had to ask for the license again before Gonzalez realized it.

"But that doesn't excuse how my officer handled the situation," said Williams whose department's internal investigation of the incident concluded Wednesday.

When Stephens reported for duty on Wednesday evening, Williams ordered a reprimand for violating the department's policies for talking to people with disrespectful language. He was also ordered to counseling with his chain of command to review the tapes.

Since then Stephens has watched the video of the incident and "was pretty embarrassed and disappointed that he handled it so poorly."

"People think he is some mean, dog-hating ogre, but really he is just a young, inexperienced officer who was confronted with a situation that he didn't know how to handle," Williams said. "And while he was trying to make the point that you can't endanger the lives of people, the message came across that he didn't care about their problem."

Stephens, 23, has been serving with the San Marcos Police Department for 15 months. Williams believes the rookie will learn from this mistake and go on to have a long, successful career.

While Gonzalez's ticket still remains, the department has spoke to the prosecutor about having it dismissed.

San Antonio Express-News contributed to this report.

Tell us what you think about "Mayor Defends Cop in Poodle's Traffic-Stop Death " below. Share your favorite videos by clicking on the ZootooTV tab. Send us your story ideas by e-mailing us at news@zootoo.com or by calling us at 877-777-4204.



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174 comments found.
1 2 3
 
sheri
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The police should of given them a ride.What if it was a child what would he do??
 
Heather S.
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But it wasn't a human child.
 
Chrissy
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All around this could have been handled differently.
 
Samantha N.
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I feel that this is a good example of animal owners needing to learn the basic first aid for a situation like this. If the dog was truly choking on food stuck in the throat, I dont think that they would have made it in time to get help from the vet speeding or not. I think it would be a good idea for there to be classes or something that the general public could access to learn what is the right thing to do in this type of situation (similare to the way we handle human choking situations).
 
Rhonda S.
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I agree knowing first aid for our pets is important. I wonder if their are any First Aid For Pets books?
 
jerZgirl
jerZgirl
1 year ago
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Best response yet.

Granted, the dog would still need medical attention but the dog could have at least been breathing. No mammal can live 20 minutes without oxygen.
 
Christina
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It is just a terrible situation were nobody feels good about the outcome. I have great sympathy to the couple as they were overtaken with grief and were trying to save their dogs life. However, the cops have a duty to the rest of society to protect everyone's safety and the dangerous driving could have caused harm to another human being. Based on the story it does seem that the officer's did try to save the dogs life. The one officers "manners" may have had room for improvement but he was in fact doing his job by pulling the vehicle over. I think that city officials have done a good job at handling the situation by following through with an investigation. They have, based on the facts they have at hand, supported their officers while also offering sympathy to the couple and trying to find new ways to improve on a similar situation that could happen in the future.
 
patty78050
patty78050
1 year ago
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i'm on the cops side, if someone trying to save an animal caused a crash that injurded or killed my child I would be saying where are the cops. human life comes first and if someone is risking it they need to be stopped. It all sounds mean because no one got hurt in a crash. The cops were doing their job. I also agree with the way the officer was told to handle problems like this if it ever happens again. Sorry for loss of their pet but glad no one was killed in a high speed crash.
 
Anonymous
Anonymous
1 year ago
This comment has been removed.
 
Debbie
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I agree with Patricia.
 
cathy10
cathy10
1 year ago
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There is no defense to a choking dog.
 
cherries33
cherries33
1 year ago
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This is such an unfortunate story. I feel so sorry for this family losing their pet and can certainly understand why they would be upset enough to drive in a dangerous fashion. But they could have killed themselves or others and obviously the police couldn't allow this. And hopefully the officer has learned something. Everyone you see on the street is not a criminal. Hopefully he will do a better job of seeing when people need help. The mayor did a good job of looking at all sides of this in a very rational way.

Thanks to the officer who tried to administer CPR and to zootoo for posting a followup story. I think we could use more of those.
 
Patricia  C.
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Whatever happened to policemen trying to assist citizens in distress. An emergency escort to the vet would have been appropriate regardless of the status of the dog.
 
cherries33
cherries33
1 year ago
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That would have been a very good approach.
 
kitnpup31605
kitnpup31605
1 year ago
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Police have become nothing but revenue collectors on a power trip. It is a sad story but had he explained what was going on to the officer and not pulled off, creating a high speed chase then it may have ended differently.Although the Dog was probably already deceased.
 
Mary S.
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I hope you never need the assistance of a police officer. From your point of view, they are only out to make a buck. So, this police officer pursued this individual simply because he wanted to write him a ticket? Having been married to a cop for over 20 years, I can tell you first hand, the majority are not out to make money for the community or the state. While there are your "bad cops" who are in the field for the "power trip," most take their oaths to provide safety and protection for the citizens very seriously.
 
Anonymous
Anonymous
1 year ago
This comment has been removed.
 
Carol Ann
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The officer had no way of knowing why the couple was speeding so stopping them was just part of the job. Perhaps after he could have handled the situation more effectively, but there is no reason for people to start making death threats. That is plain ridiculous.
 
cherries33
cherries33
1 year ago
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You're right..... death threats are way out of line.
 
Mary S.
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I agree 100%.
 
parrotletzoo
parrotletzoo
1 year ago
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i agree
 
daryl b.
daryl b. (darylob)
1 year ago
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the officer did the right thing instopping them, he didn't know what was going on. the remark about it just being a dog is probably what got everyone including me upset. that was plainly wrong and i hope the officer learned from it.
 
Mary S.
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Very good summary.
 
Sue G.
Sue G. (wingett)
1 year ago
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Maybe if when the man tried to get back on the road from the berm it looked like he was trying to get away or was hiding something, he should have yelled emergency or something so the police would not have suspected him of anything.
 
Cheryle D.
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The mayor and chief of police are really between the proverbial "rock and a hard spot" on this one. I'm sure the officer has learned a great deal from this experience and will handle the situation better next time. However, I would be in a real panic if anything happened to my baby boy.
 
cherries33
cherries33
1 year ago
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Yes. I had a cat that was hit by a car once. I couldn't figure out how to call the vet so I called my mom. I was so hysterical that she couldn't figure out what I was saying until the 3rd repeat. Then she said "Do not drive! I'll come get you!!!!" I'm sure of would have been driving just as badly and probably would have never made it to the vet at all. Even if I wasn't in an accident I don't think I could have found the vet.
 
Mary S.
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Good advice to anyone dealing with such an emergency. Don't drive. Call someone who can help you. It's unfortunate that there isn't such an ambulance system for pets as there is for humans -- it almost forces pet lovers to react irrationally in such a situation. Makes it more important to have a plan in place for emergencies.
 
Angela
Angela (arnichols)
1 year ago
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I agree with Carol L about this being a tough one. I agree that the one officer might have been just a little more friendly but he was also trying to keep people from getting injured. My problem is this supposedly happened at 12:30AM, why was the dog eating at this time of night? Just a question.
 
Carol L.
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This would be a touchy situation. The car was speeding and could have very well caused an accident. Maybe if he had explained the situation to the first police officer something could have been different. It is a shame, but the fault cannot rest entirely on the officers shoulders. After saying this i will add they should have not pursued the dog owner in a high speed chase that could have caused injury to others.
 
cherries33
cherries33
1 year ago
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You're right Carol. Those high speed chases frequently end badly.
 
Carol L.
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Right, it is so easy because we love animals so much to just do what ever we can, sometimes without thinking about the outcome. I think that was the case in this incident. Neither side did a good job explaining the situation. The family just wanted to get their dog to a haven of support and the officer wanted to keep speeding off the road. Tough call, unfortunate situation - There could have been some room for compassion from the officer, although it did say that he was attempting support but the dog was deceased. I don't think we will ever know the entire story, far to much emoting in this event.
 
Carly T.
Carly T. (Carly67)
1 year ago
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How horrible. If my pet was dying, I would be in a panic too.
 
Chris
Chris (animaldaddy)
1 year ago
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I agree.
 
Diane
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I believe pet cpr needs to be offered in the academy & perhaps pet advocates can come in & train officers. I also think animal training should be mandatory.
 
kadiquilts
kadiquilts
1 year ago
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This was a bad situation......things were said and done that weren't proper and, now, in hindsight, I think it will be a lesson learned for all parties invovled. Nothing will bring back the poor dog. I'm sorry for his family.
 
Chris
Chris (animaldaddy)
1 year ago
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Good point.
 
grlsci
grlsci
1 year ago
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At this time, I believe the reprimand for the language and tone and the follow-up training for the officer is enough punishment for him. I also think he too, should get trained in animal first aid/cpr. I do feel horrible for the couple and send them my sympathy.
 
Mary S.
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I agree.
 
I still feel that the officer should have never said anything like what he said about it being "just a dog" that was wrong. But either way they were breaking the law and the officers were just doing their job. Thats the way the cookie crumbles. I do think it would have been different if there was a human in the car dead or dieing and the could have at least tried to get the dog to the hospital.
 
Heather S.
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That makes no sense. If it were a human then there should have been an ambulance. People keep acting like there is no difference between a dog and a human. If you are too upset to drive safely, then you should not be driving. They should have called the vet to get instructions over the phone. There is no way the dog would have made it anyway, 30 minutes of not breathing? Come on.
 
DnB08
DnB08
1 year ago
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I'd have to agree with Rhonda... This was a case where the officer needed to do his job, yet at the same time he could have taken the dog to hospital since there is not really an animal ambulance in most areas. It's a sticky situation but the officer had some misconduct in saying you can get another one, basically stating its just a dog. if someone said that about my best friend I'd flip out to. So in the long run, some discipline was needed in my eyes, whether a change in duties or even a light suspension wouldn't be that harsh.
 
Rhonda S.
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I don't think firing the officer is the solution. Better training yes. On the other hand the owners didn't do the right thing by driving off when the officer tried to stop them the first time. They just made it worse by continuing to drive when the officer tried to pull them over. This is a case where everyone was at fault, and an innocent life died.
 
Mary S.
Flag this | Good Point | 0 users voted.
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Agree. The officer was doing his job. Unfortunately, he opened his mouth without thinking first.
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