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Mon, Dec 10 | By Matt Van Hoven | 466

NEW YORK – The Hartsdale pet cemetery, known as the nation's first pet burial grounds, is taking heat from a New Jersey couple who claims their dog was unearthed – and its plot resold. John Tsun and his wife buried their dog in the… more ›

Dog Exhumed & Cremated; Unbeknownst To Owners
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Ophie
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Ophie
4 years ago

I have read most of the reader's comments to this story and the few people who think that Hartsdale acted improperly should really think again. I am a plot-holder at Hartsdale who has purchased Perpetual Care and I have a personal interest in seeing that the cemetery where my beloved pet is buried continues to exist. Without the proper funding, a cemetery can not adequately perform basic maintenance like grass cutting, weed removal and tree trimming. This could ultimately lead to a cemetery's failure. Is that fair to the people who have paid?

Harstdale's contract seems very fair to me. Here is what they have to say about General Maintenance on their website -> www.petcem.com/generalmaintenance.html#gm01

While it is sad when a plot is forfeited, such action is both necessary to protect the people who have paid for general maintenance. Also, it is perfectly legal for pet cemeteries operating in NY to take this action (see section 750q) -> www.dos.state.ny.us/cmty/petcemetery.html

For those unfamiliar with Hartsdale, ZooToo ran an article about this beautiful and historic pet cemetery back in January 2009 -> www.zootoo.com/petnews/petcemeterytopstravelguideslis-1135

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Katie M.
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Katie M.
4 years ago

If they didn't pay the fees then I don't really blame the cemetery.

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Bonnie K.
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Bonnie K.
5 years ago

If they can prove they paid then they have a case.

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Betty W.
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Betty W.
5 years ago

I have a dog buried in a cemetery and you have to pay a yearly fee, or one large fee for perpetual care. You may not know this but perpetual care is part of the fees included when humans are buried, you're just not given the option to pay those. The place where my dog is buried will put a reclaim sticker on the grave for 1 year prior to exhuming the pet. I paid the perpetual care fee in total , up front. My dog will be there long after I'm gone.

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Jodi S.
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Jodi S.
5 years ago

Something just isn't quite right about this story, but it's hard to tell who is being dishonest...I just need more details to judge one way or the other.

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sandy h.
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sandy h.
5 years ago

It's the he said--she said story. Hard to say who is right.

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Oldmaidcatwoman
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Oldmaidcatwoman
5 years ago

Both sides seem to have good arguments, but without seeing all the documentation--notification of move, who signed for the certifed letters etc. it would be hard to say who is more in the right on this one.

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Dorothy D.
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Dorothy D.
5 years ago

I feel for the owners. But you don't hear thisfor cementeries

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Dewitt G.
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Dewitt G.
5 years ago

I'm sure the dog's family was heartbroken, but it was their responsibility to pay the maintenance fee and they clearly didn't for several years, and it seems that the cemetery owner made a good faith effort to contact them.

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Jackie L.
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Jackie L.
5 years ago

Hard to know what to think here. If they didn't pay the fees it would be their fault, but if they weren't notified or some other mixup then the cemetery made a horrible mistake.

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CaseyMasen
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CaseyMasen
5 years ago

... I'm not sure what to think.

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deb a.
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deb a.
5 years ago

I agree with the mixed emotions, you must pay but I also dont know about the certified letters, mailservice is another issue, they came to visit so, were they unaware this took place. Not good I feel bad, but am glad I can bury my animals on the home they grew up on.

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Rhonda T.
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Rhonda T.
5 years ago

I have mixed emotions on this. If the owners of the dog moved, did they come back and visit the dog? If they were sent certified letters and knew this was going to happen then I can see as a business owner, following the rules. When they signed for the area, they knew they would have to keep paying. If they weren't paying, what did they expect. They couldv'e asked for the ashes.
Seems like a sad, mixed up story.

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Elgatosinnombre
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Elgatosinnombre
5 years ago

So sad.

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LilyK
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LilyK
5 years ago

Very odd story. I don't understand why people would need a place like this to "visit" their dog. Their memories of their time with the him should be enough. The body is not the dog, it is merely a vessel for the personality.

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Chifontae T.
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Chifontae T.
6 years ago

So sad when your pet can't rest in peace.

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Sharon S.
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Sharon S.
6 years ago

The owners should have honored their responsibilities to the cememtary and paid their fees. They probably never considered something like this would happen. But it did.

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Karen H.
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Karen H.
6 years ago

A terrible mix-up.

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Alex J.
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Alex J.
6 years ago

they should of not done that

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Loosey
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Loosey
6 years ago

Should have paid but still creepy!!!

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Ashlee S.
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Ashlee S.
6 years ago

The bill should have been taken care of, but still rather creepy and upsetting!

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Annemarie S.
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Annemarie S.
6 years ago

I'm sorry they lost their pet's remains, but if they were going to the cemetary regularly, then they would have atleast remembered that the needed to pay the bill.

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Lisa B.
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Lisa B.
6 years ago

They knew the dog was buried there and there was a payment to be made. It was their responsibility to make the payment not ignore it.

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Adriana  C.
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Adriana C.
6 years ago

Unfortunately, the cemetery is right in this case. You gotta read the fine print.

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Kate H.
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Kate H.
6 years ago

I hate to say it but the owners don't have a leg or in this case paw to stand on.

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jan l.
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jan l.
6 years ago

Even if the notices were sent to the wrong address, it sounds like the Tsuns knew that they were obligated to pay a fee to keep their plot in the cemetery. Why would they just ignore that fact?

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WANSTREET
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WANSTREET
6 years ago

If they were so concerned they should have made it a point to make the payments.

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mary
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mary
6 years ago

I guess they did what they had to do. Why didn't the couple pay their bill?

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PennyOnTheFloor
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PennyOnTheFloor
6 years ago

Disturbing. Still, though, I see this as the couple's fault. Make sure you take care of your bills and responsibilities when you move!

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Iseeurn
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Iseeurn
6 years ago

pay your bills or work out some type of option with who u owe. don't see this as the cemeteries fault

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Absit
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Absit
6 years ago

it seems like the couple knew that they had to pay fees so they should have contacted the place when they didnt get any bills

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5doxiemom
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5doxiemom
6 years ago

well someone should have the paper work on this .where is the reciept for payment? Both parties should have one

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Linda W.
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Linda W.
6 years ago

You got to read the fine print.

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Jamie
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Jamie
6 years ago

It all boils down to who has the paper work to back up what they are saying.

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8critters
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8critters
6 years ago

Why not give the cremated remains to them for a fee? At least they would still have the dog. If they didn't pay for them, then I could understand scattering them. But to not give them a chance to redeem him, that's seems wrong.

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Wyoming County S.
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Wyoming County S.
6 years ago

wow, that is really messed up

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penny m.
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penny m.
6 years ago

Even if there was an address mixup (the post office forwards first class mail for more than 6 months) the dog owners knew they had not paid the fees!! They did not lose conciousness when they moved. Did they forget they ever had the dog??? They knew they owed the money.

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Jessica H.
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Jessica H.
6 years ago

i guess there was a little mix up in the address but the couple knew that they still had to pay for fees yet they did not contact the cemetery about those.

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linda s.
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linda s.
6 years ago

Sad

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Gene M.
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Gene M.
6 years ago

Sounds like a mess to me,

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Wpras
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Wpras
6 years ago

Weird story, needs more information.

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Lee W.
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Lee W.
6 years ago

I think they should take it to court. That's just not right.

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Mary P.
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Mary P.
6 years ago

I think someone is lying here. Something seems real odd about this story.

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Shirley B.
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Shirley B.
6 years ago

The Tsuns could easily check their check registers for payment to the pet cemetery. Once the check numbers are known, the bank will print both front and back of each check. With proofs of payment, the Better Business Bureau will straighten it out without the necessity of running to a lawyer.

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Greg
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Greg
6 years ago

That's so sad. Read your contracts! There must be more here than meets the eye.

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Linda L.
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Linda L.
6 years ago

Needs more facts.

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Sandy S.
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Sandy S.
6 years ago

If the Tsuns were visiting the gravesite two or three times a year, that should have reminded them that they hadn't paid the fee and followed up with the owner. I'd say the funeral director was quite patient but a business needs money to operate.

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Elineen
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Elineen
6 years ago

Hmmm. Not sure what to say about this. Certainly they should have paid, but I hope there was proper notification of what was going to happen.

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Ttodd
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Ttodd
6 years ago

They should have paid! Welcome to 2008!

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Kip B.
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Kip B.
6 years ago

Cool cemetary though

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