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Home Again Microchip
Reader's Reviews (193)
Home Again Will Not Honor Warranty
posted 3 years ago
I have been breeding top quality Labs for over 30 years and have been using Home Again products. I have several dogs that after one year I can't find the chip because they "migrate"! But that is not the worst part.
I purchased a new scanner on 10/29/10. Home Again offers a 2 year manufacturer warranty. What a JOKE! I called the company to let them know that my scanner was not working properly. They told me that my scanner was not covered because I purchased it from Direct Pet Superstore. Even though I purchased it new and only had it for 1 1/2 years it was not covered because Direct Pet purchased it from them over 6 months ago! So now I'm stuck with a scanner under 2 years of age without a warranty. I WILL NEVER PURCHASE HOME AGAIN PRODUCTS AGAIN!!!
Cons: Can't find chips after a year
5 of 5 people found this review helpful.
posted 5 years ago
Home Again contacted me about my lost cat. A lady brought her into a local vet. When I called the vet office I asked that she get medical care and that I would pick her up at 6:30. The vet recklessly gave my cat back to the woman without vet care because they couldn't confirm payment. Even though I specified that I would pay. When I called Home Again they put me into contact with the insane lady and the lady basically said she would not give my cat back. Home Again will not release her name and address to me. My cat needs vet care not to mention that I love her. Although as a Maine Coon I realize I can't keep her indoors for any length of time. I wish I had never used Home Again. This lady could seriously harm my cat. And Home Again could have helped.
17 of 25 people found this review helpful.
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