zootoo.com Bringing pet lovers together to help pets and each other
Rated 1.0 out of 5.0

Pad their charges

Pros: Clean facility - vets on site

Cons: they run up the charges

Reviewed: 7 months ago -- Wednesday, February 27, 2008

Reviewed Service

Mt Pleasant Hospital For Animals
Reviews: 2
Avg Rating: 2.5



Review Details

I needed to board my dog. Her regular vet could not take her so I went to Mount Pleasant. While the staff was initially friendly, upon sign in they began asking for all kinds of vaccination records. I did have some recent records and my dog was completely up to date. - They said they wanted certificates. I had the receptionist call my vet to get verification that my dog had all her shots. - When I went to pick up the dog they had claimed to "regiven her many shots" they claimed to have had no record of her having. Then they wanted to charge me. I refused claiming that they had a phone verification from my vet who was right in town. - They said the phone verification would not be good enough. I think they did it on purpose to try and up the charges.


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Discussion

1 comment found.
Excellent to know. Thank you for sharing your experience, now we all all know to either steer clear or bring written validation.

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