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Average rating from 7 reviews.
Average rating from 2 reviews.
KENNELWOOD VILLAGE INC.
2008 KRATKY RD. SAINT LOUIS, MO 63114
521 miles away
Reader's Reviews (7)
posted 7 years ago
We boarded our two dogs at Kennelwood last summer. I was very careful about choosing a kennel that could give my dogs what was needed while we were out of town. Both take important medications so I wanted to make sure they could handle the task. I have no reason to believe the staff did not give medications as directed. However, when we went to pick up our dogs my younger male dog urinated on the floor and raised his fur when he first saw me. I don't know if he was mad at me or them. I do feel in hind sight that the place was too busy and noisy and I think that was stressful for my dogs. Also, when I got home I noticed that my bill was incorrect and I had been overcharged. I had to drive all the way back the next day to get my credit and I wasn't ever offered a "sorry". I thought that was very unprofessional. I'm currently looking for a new place to board my dogs.
Pros: What I saw was very clean, no odors.
Cons: Very busy with a lot of commotion. Some uncontrolable dogs in the lobby
0 of 0 people found this review helpful.
Not so much
posted 7 years ago
When I lived in Maryland Heights, I took my dog here for grooming. They would always keep him longer than they said they would (8 hours instead of the 6 I was told it would take). He would come out of there so hyper and dehydrated and have to go to the bathroom immediately. I'm guessing they don't give them water, so they don't have to go to the bathroom and don't take them out so they don't waste time. I have a feeling it's a numbers game for them. The more they bring in and the faster they groom them, the more money they make. That's just my gut feeling.
Pros: Dog was groomed
Cons: Dog seemed very unhappy
2 of 2 people found this review helpful.
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Recent Reviews For Services Near 63114
March 31, 2009 | By kerri p.
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February 11, 2009 | By Paula H.