Petsmart - Grooming, Store

Rating: 

Rating: 3.5

Average rating from 2 reviews.

(3.5 out of 5, based on 2 reviews)

1116 SOUTH ROCHESTER ROADROCHESTER HILLS, MI 48307
(248)652-6537

894 miles away
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Reader's Reviews (2)
Angela H.
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Rating: 2

Customer service is lacking in the store

posted 6 years ago

This was my pet supply store for several years but I finally gave up on it after they stopped carrying my rabbit food. I requested the food more than 5 times (it was available on their website) but it never came into the store. Each time an employee would go check while I waited but no one was able to tell me why they didn't have it or if it would ever come back in stock. There are some things about the store that I really like but without the food, I had to move to a different supplier.

Pros: Large store with good hours

Cons: Small pet supplies that I want not available

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Julietourangeau
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Rating: 5

Petsmart Grooming

posted 6 years ago

They are always very good with my minature dachshund. They paint her nails pink, give her a bow, and the fragrance they put on her literally lasts a month. You can either stay and watch her get groomed, or leave and come back. Its affordable.

Pros: Clean, you can watch your pet get groomed through the window

Cons: "high school" age staff

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