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PETSMART
Rating: 1.0

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PETSMART

Rating: 

Rating: 1.0

Average rating from 1 reviews.

(1.0 out of 5, based on 1 review)

1520 PLEASANT VALLEY RDMANCHESTER, CT 06042
860-644-2366

1434 miles away
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Reader's Reviews (1)
Stacia P.
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Rating: 1

They cut my yorkie's ear off

posted 5 years ago

I took my yorkie and my other dog in for a groom. I left my cell phone and asked if there was any problems to call me right away.
I called to check to see how things were going. Everything was fine but the girl said come pick them up at 9 p.m. which is PetSmart closing time. I questioned this. Felt uneasy.
We went a little early they looked very nervous. I checked the dogs but they were rushing up to check out. He kept his ear down. When i got home we went to bed. I woke up around 1ish and he was huddled still in the bathroom with part of his ear laying there and blood satuated his whole ear.
I am a heart patients. This was the most horrible ordeal. I called them and never received 1 phone call. I emailed and they said to let call PetSmart.
They used students without my knowledge to groom my baby. She also cut his nail off into the quick.
One very unhappy former PetSmart customer.

Pros: Is close to your i love

Cons: they cut my yorkie's ear off

6 of 6 people found this review helpful.

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