No samples?

You just need to keep checkiing regularly when you zootoo. I just randomly went on the other day and to my suprise, there were several samples of Dick Van Patten's food on there that I requested. They hadn't been available for months. I've always gotten all of the samples that I requested - sometimes it just takes a good while

If you requested samples and didn't get them you should contact Zootoo Member Services and let them know. They are really nice and helpful. They will contact the manufacturer to ask the status of your sample and request that another be sent in case it was lost in the mail. Apparently each company gives away a different numbers of samples, and they are put up sporadically so that they company doesn't get bombared with all the requests at once. You just have to keep checking back.

The higher your ranking, the more samples you can get. The other problem is that there are only limited sampling ops. I try to keep a close eye on them because when new samples become available. They are gobbled up really quickly.