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Q: Lupine collar guarantee?

December 9, 2009 | By Melissa S. | 1 answer | Expired: 1680 days ago

Melissa S.

I know lupine products are guaranteed, but was wondering if anyone has ever had to get a replacement collar or leash. Does anyone know how long it takes for the new collar to arrive?

Readers' Answers (1)
Mary C.
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Dec 10, 2009

I am a retailer of Lupine collars as well as a user of their products. They have a wonderful return policy, you should be able to bring your broken product to any retailer who carries Lupine, if the retailer has the replacement in the store you can just get it. If the retailer has to order it, it should only take a few days. If you go straight through Lupine it also only takes a few days 2-3 at most. They are a great company, and no questions asked return policy. Well worth the money.

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