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Q: How to delete a video?

September 29, 2008 | By ShaktiShiloh | 2 answers | Expired: 2108 days ago

ShaktiShiloh

Some "online gremlins" messed things up here and we uploaded the same video twice...How can we delete a video that we uploaded so there's only 1 copy instead of 2?

Readers' Answers (2)
Anonymous
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Anonymous

Sep 29, 2008

You can't delete product reviews or service review videos. If your problem is with one of those two types of videos you'll have to email zootoo at info@zootoo.com Be sure to include the URL to your video as well as your username and you need to send the email from the email account associated with your username.

You can delete you other pet videos without zootoo intervention. Look in the orange bar under the video and under any comments. There are blue buttons located in that orange bar. Look to the right and you'll see the text "delete video". Click that "delete video" link.

Thumbs Up: 1 | Thumbs up!

Helpstrays
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Sep 29, 2008

On your "My Zoo" home page, all your videos should be listed under the Videos section. Just click on the one you want to delete and there should be a button that says "delete" or "remove video" or something.

Thumbs Up: 0 | Thumbs up!

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