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Q: How come its not adding points?

September 22, 2008 | By Pitbullluvr17 | 5 answers | Expired: 2122 days ago

Pitbullluvr17

i keep getting points, but it doesn't add them to my shelter. it will add them to my total, just not my shelters. anyone know why it does that?

Readers' Answers (5)
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Kenneth B.
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Sep 22, 2008

I think it just updates once a day. The points seem to be there in the morning from the day before.

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Anonymous
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Anonymous

Sep 22, 2008

It does say somewhere on the site that it updates every night. However, I have noticed that some points are added and some not. Seems odd. I am going to keep an eye on it.

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Angi G.
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Sep 22, 2008

I am new to this site, but if it is similar to other sites, it will only update once per day. If your points aren't added tomorrow I would contct zootoo directly.

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greg d.
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Sep 22, 2008

I think that the site updates just after midnight on each evening on Easter Standard Time. I would also email via the contact us button for zootoo and make sure its working correctly.

Good luck to you!

Greg

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Tracy
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Sep 22, 2008

I would contact Zootoo and make sure that you are indeed connected to your shelter. When I first started I was getting points just for me but I had forgotten to list myself with my shelter. Contact or call Zootoo support and make sure all is in place and ask them to make sure your points are transferred to your shelter of choice. Hope that helps!

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